Sign in

American Green Landscape Management

PO Box 1012, Silver Springs, Florida, United States, 34489-1012

Sharing is caring! Have something to share about American Green Landscape Management? Use RevDex to write a review

American Green Landscape Management Reviews (%countItem)

The owners of company do not return phone calls. I was told I would have lawn repaired and still waiting for them to replace dead lawn with new sod. W
We have paid on 9 /11 / 19 check *** for 734.00.For their services. End of Sept. Owners came down to look at lawn that was dead claim we we are not watering lawn properly. He even checked our system. Since the we were told they would re sod still waiting. Several calls made no return calls. Service tech sent out to treat lawn even the serv tech asked why he's treating a lawn that is partially dead so I told him to skip the treatment and have the owner come and see me. Still waiting. Several calls made .I have a record of calls. This company has done this to several other customers.

Desired Outcome

If he refuses to treat and repair lawn I want a refund of money paid. I will find someone else to treat my lawn. I also read a customer asked for a refund and never recieved it. This is just bad business policy.

Hired and prepaid for lawn pest control and fertilizer services. Company did not render services as promised. Will not return phonecall.
Company hired on 12/27/17. I prepaid for one year of services which was to include lawn fertilization and pest control of the yard. I was informed by the owner that it would take a good 6 months to get the yard in shape. From the very first spray, the yard condition worsened and continued to do so with each spraying. I planted trees and when they sprayed they even killed my trees.The green areas of my lawn were killed and the weeds continued to thrive. I left multiple voicemails with no return call back. When I left *** messenger messages I received a call back and the serviceman came out. He told my my grass was in this condition due to me not watering it. This is not true. My lawn is watered 2-3 times a week for 30 minutes each section. I had another company for a consultation. I was told that I have a stressed lawn with 7 types of weeds and sod webworms. I once again contacted American Green to notify of this consultation/ information. NO response to rectify the situation except to tell me about watering my lawn. I have left so many voicemails on the (352) 843-2800 phonenumber without a message being returned .

Desired Outcome

I would like a call from the owner whom I met with when I started service. I would like my lawn examined when I am home and explained to me why in 8 months my lawn has worsened and not improved. IF they cannot improve the lawn as promised then a refund would be expected.Of course, according to the companies reviews, they do not ever return a phone call.

American Green Landscape Management Response • Sep 27, 2018

Contact Name and Title: Ferlin H
Contact Phone: 352-843-2800
We will meet with Mrs *** on Monday October 1st

I paid in full for mulch in all of my beds, fertilization and bug control and he did not complete the job.
I paid in full to Al D by credit card to mulch all of the beds around my house, spray the lawn and yard beds for weeds, inspects and fertilize the lawn. To date 7/29/18 only some of my beds are mulched and the ones that are mulched are not completed. There are also a number of other outside beds that have not been started. He was out on July 9, 2018 to spray and a few days later to mulch. Since then, I have spoke to Al and he made a number of excuses that the workers had to stop because of the rain, but my neighbors state there was no rain that day. Al came out to the house on or about June 24th, examined the beds and agreed that the job was not done correctly and was not done. He said he would come out on Thursday, July 26th himself and complete the job. He never showed on Thursday. In spite of 2 phone calls w/messages I left, I also emailed him. To date he has not returned my call or emails and has not come to the house.

Desired Outcome

I would like all of the flower beds around the house mulched correctly and completely or I would like a total refund of $959.00 to me.

American Green Landscape Management Response • Aug 13, 2018

Contact Name and Title: Chris s***
Contact Phone: 3528432800
Contact Email: [email protected]
According to the work order graph we recieved, we were contracted to apply 7 yards of mulch just around the home. It did not indicate treating or pulling weeds, which we did prior to applying the mulch.
We believe there was miscommunication between our former sales person Al D and Mrs W. But we will be more than happy to protect our reputation and provide mrs w*** with satisfaction. We will be returning this week with an additional 4 yards of mulch to cover the 3 separate shrub beds I. The front yard and to complete the 2 beds in the backyard along with the hedge row along the back property line.

Check fields!

Write a review of American Green Landscape Management

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

American Green Landscape Management Rating

Overall satisfaction rating

Address: PO Box 1012, Silver Springs, Florida, United States, 34489-1012

Phone:

Show more...

Web:

This website was reported to be associated with American Green Landscape Management.



E-mails:

Sign in to see

Add contact information for American Green Landscape Management

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated