Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Mindy [redacted] Again the invoice was signed by me in regards to the insurance portionThe time and total cost were filled out after the job was completedMy boyfriend was with the mover when he filled out this informationI saw no document or their schedule prior to after the move was doneWe agreed on the fee of $an hourIt was never told to me an estimated time of the move or that it would be an extra cost for another personWe agreed on $an hour and that if we wanted it to go faster we could helpThat's itHe never discussed travel time from the shop or the extra feeThe price doubled from what we were estimating to payHe mislead us on what he told us the cost would be which is not fair
We had spoken over the phone in regards to mindy move, later on she had scheduled us though our email conversationWe had explained in this estimate as we do in all our estimate " our rate is 150$ per hour for two guys, truck, trailer, all tools, blankets and anything needed to complete the job as efficiently and safely as possible We had estimated this job to take guys +\- hours to complete It breaks down to 75$ per man hourIn order to ensure this move went more efficient we had sent a 3rd guy to assist with the moveguys at the 75$ per man hour adds up to 225$ per hourAgain our estimate we provided was for +\- an hour, at 150$ per hour totaling: $1350final bill with guys, at per hour totaled: $1125in the end our final bill came in under what we had estimatedYou can also see by our attachments she had agreed to our invoice, as we have all customers sign this prior to is beginning the workThis is to ensure everyone is on the same page before we begin our workAlso is a picture of our schedule for that day which also shows the information that applies to this jobTotal bill $1125$less than what was estimated
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Mindy [redacted] Again the invoice was signed by me in regards to the insurance portionThe time and total cost were filled out after the job was completedMy boyfriend was with the mover when he filled out this informationI saw no document or their schedule prior to after the move was doneWe agreed on the fee of $an hourIt was never told to me an estimated time of the move or that it would be an extra cost for another personWe agreed on $an hour and that if we wanted it to go faster we could helpThat's itHe never discussed travel time from the shop or the extra feeThe price doubled from what we were estimating to payHe mislead us on what he told us the cost would be which is not fair
We had spoken over the phone in regards to mindy move, later on she had scheduled us though our email conversationWe had explained in this estimate as we do in all our estimate " our rate is 150$ per hour for two guys, truck, trailer, all tools, blankets and anything needed to complete the job as efficiently and safely as possible We had estimated this job to take guys +\- hours to complete It breaks down to 75$ per man hourIn order to ensure this move went more efficient we had sent a 3rd guy to assist with the moveguys at the 75$ per man hour adds up to 225$ per hourAgain our estimate we provided was for +\- an hour, at 150$ per hour totaling: $1350final bill with guys, at per hour totaled: $1125in the end our final bill came in under what we had estimatedYou can also see by our attachments she had agreed to our invoice, as we have all customers sign this prior to is beginning the workThis is to ensure everyone is on the same page before we begin our workAlso is a picture of our schedule for that day which also shows the information that applies to this jobTotal bill $1125$less than what was estimated