ASA Logistics LLC

As a result of our failed attempts to execute this delivery the [redacted] management team contracted another carrier on 12-15-to pickup Ms [redacted] order and deliver it to her

I want it to be clear that the failed delivery attempt was not an error on my part. I attempted to...

reschedule with this company and they were not willing to work with me. When the couch was finally delivered it had a 4 inch slit in the leather on the side by the arm.
I am rejecting this response because:
Regards,
[redacted]

As a result of our failed attempts to execute this delivery the [redacted] management team contracted another carrier on 12-15-16 to pickup Ms. [redacted] order and deliver it to her.