Asthma & Allergy Associates PC - Colo Spgs Reviews (1)
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Asthma & Allergy Associates PC - Colo Spgs Rating
Address: 2709 N Tejon St, Colorado Springs, Colorado, United States, 80907-6231
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Before coming in to the office, I confirmed the price of allergy testing with Alex in billing. I paid this amount when I arrived and was surprised to see an additional bill in the mail a month later. When I contacted the office to discuss I was met with extremely rude and snarky office staff. This is not how I would expect patients to be treated, and certainly not any patients that you want to keep! I explained to Alex in billing that while I understand why they were charging me, the way they communicate that to patients obviously isn't clear. If you tell me something will cost X amount, that is what I expect to pay. It was never said that this was an estimate or could potentially cost more. Her response to this feedback was a cold, "Sorry you feel that way." Definitely would not recommend this place, even with a decent doctor, it's not worth having to fight through the back office wretchedness. Plenty of other doctors out that that care about and want to retain their patients rather than berate them them.