Baymont Inns & Suites

Thank you for notifying our office of the concern filed by Jessica Evans It is always the intention of our office to review and respond to guest inquiries in a timely fashion The Baymont Inn and Suites chain is committed to assuring that all of its properties provide good service and quality accommodationsThe guest comments have made us aware of an instance when one our properties did not meet a valued customer’s expectations The hotel has advised they credited MsEvans and offered an apology Thank you for your assistance in this matter If your office requires any further information regarding this resolution, please contact me at ###-###-#### Sincerely, [redacted] Customer Care Specialist [redacted] *** [redacted] ###-###-#### [redacted]

Still havent heard anything from the owner other then when I spoke to him he said that he wasnt gonna give me no money the lady at the front desk gave me back one night I am requesting the rest and my charger *** the manager of the buisness said im just greedy no its the right thing to do

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.It was 4th of July weekend, other hotels were bookedWe did not request ALL our money back, we requested half backIf all consumers complaints are like mine, I would take a hint as a business owner and correct the issuesI also would be concerned with my reputationObviously this owner is notAnother black mark on the record...I will take my issues up with the corporation
.
Regards,
*** ***

8/7/-- Called business for responseSpoke with Paul S*He said he does not agree with the consumerHe said they always say that (referring to issues in the complaint) and that they were there for the whole stay and then they want their money backHe said he
would not respond further to the complaint

Thank you for notifying our office of the concern filed by Jessica Evans. It is always the intention of our office to review and respond to guest inquiries in a timely fashion.
"">The Baymont Inn and Suites chain is committed to assuring that all of its properties provide good service and quality accommodationsThe guest comments have made us aware of an instance when one our properties did not meet a valued customer's expectations. The hotel has advised they credited MsEvans and offered an apology
Thank you for your assistance in this matter. If your office requires any further information regarding this resolution, please contact me at ###-###-####
Sincerely,
[redacted]
Customer Care Specialist
[redacted]
[redacted] [redacted]
[redacted]
###-###-####
[redacted]

[redacted]
      Thank you for contacting me.  I have heard from the corporate...

office for baymont.  I received a full refund for this experience thank you.