Best Rental Corporation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below /> [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] The car has not been driven they are just trying to get out of the situationWe brought the car in October not November We called and informed [redacted] and [redacted] about the vehicle it is not our fault they didn't note our complaintsAs far as the mileage on the car I'm from Tuscaloosa my son died April and he is buried in Tuscaloosa so I was going to visit his grave and his kidsWe also had to travel to Tennessee for court because of the accident that took his lifeAs far as talking with a customer about him/her trading in a vehicle that's not true because I don't know of anyone who deals with them I'm not even from auburn or Tuskegee I'm from Tuscaloosa I moved to Tuskegee in May after my son's funeral I only know my in-laws and they don't trade with bestThere was a young man and his mother there the day we went to purchase the car and their statement to us was I wouldn't buy a car from here if I were y'all they are crooks and their cars are junkMy son got a car from them two weeks ago and the transmission is goneThere was also a young lady there complaining about her vehicle that she had gotten a week priorOther than those two haven't talked to anyone or know of that trades or have traded thereWe should have listened to those people and left the car lot then but no we decided to give them a chanceGot the car back today and the oil is still leaking and so is transmission fluidI can go take pictures of the fluid leaking now

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We had the car in the shop the other day and it never leaked anythingWe paid to bring it back in and inspect it and found nothing to be wrong with the vehicleAs I said the proof shows that the vehicle is being driven on a daily basisIF the vehicle didn't hold fluid you wouldn't drive it

Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
If it were that simple I would have done so the sales associate avoided m at all cost every time I calledI was promised a call back or put on an endless holdNo one ever contacted me after theses promises were madeI only ask that my vehicle be repaired as initially promisedIf the problem would have been fixed the first time I returned the vehicle this would not be an issue as of today!!!
Regards,
*** ***

Customer was advised in January to bring vehicle back and drop it off so that it could be checked again.  The car was not returned to the shop.  It has now been 10 months since the car was purchased and was sold "As Is" with no warranty.

Customer has left vehicle on premises. Says she doesn't want it.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
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[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] The car has not been driven they are just trying to get out of the situation. We brought the car in October 2013 not November 2013. We called and informed [redacted] and [redacted] about the vehicle it is not our fault they didn't note our complaints. As far as the mileage on the car I'm from Tuscaloosa my son died April 2013 and he is buried in Tuscaloosa so I was going to visit his grave and his kids. We also had to travel to Tennessee for court because of the accident that took his life. As far as talking with a customer about him/her trading in a vehicle that's not true because I don't know of anyone who deals with them I'm not even from auburn or Tuskegee I'm from Tuscaloosa I moved to Tuskegee in May 2013 after my son's funeral I only know my in-laws and they don't trade with best. There was a young man and his mother there the day we went to purchase the car and their statement to us was I wouldn't buy a car from here if I were y'all they are crooks and their cars are junk. My son got a car from them two weeks ago and the transmission is gone. There was also a young lady there complaining about her vehicle that she had gotten a week prior. Other than those two haven't talked to anyone or know of that trades or have traded there. We should have listened to those people and left the car lot then but no we decided to give them a chance. Got the car back today and the oil is still leaking and so is transmission fluid. I can go take pictures of the fluid leaking now.

This complaint has been resolved with the Customer.