From: betsp[redacted]@aol.com <betsp[redacted]@aol.com> Sent: Thursday, December 29, 2016 9:26 AM To: info Subject: Ralph's Muffler Keystone December 29, 2016 Ralph's Muffler & Brake 4359 N. Keystone Avenue Indianapolis, IN 46205 Revdex.com [redacted]...
[redacted] RE: Case ID [redacted] Dear Ms. [redacted], Thank you for your patience with this matter. We have been trying to resolve this issue with our customer, but after much discussion, we have realized the problem is due to our flawed warranty language. We are replacing the customer's converter and revising the warranty for clarity in the future. We are happy to satisfy both the Revdex.com and the customer when we can. Thank you. Charles P[redacted] President, Ralph's Muffler Keystone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
From: betsp[redacted]@aol.com <betsp[redacted]@aol.com> Sent: Thursday, December 29, 2016 9:26 AM To: info Subject: Ralph's Muffler Keystone December 29, 2016 Ralph's Muffler & Brake 4359 N. Keystone Avenue Indianapolis, IN 46205 Revdex.com [redacted]...
[redacted] RE: Case ID [redacted] Dear Ms. [redacted], Thank you for your patience with this matter. We have been trying to resolve this issue with our customer, but after much discussion, we have realized the problem is due to our flawed warranty language. We are replacing the customer's converter and revising the warranty for clarity in the future. We are happy to satisfy both the Revdex.com and the customer when we can. Thank you. Charles P[redacted] President, Ralph's Muffler Keystone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]