Bobby Wilson Furniture

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

See attachment.As you can see on all our sales tickets it is written no refunds or no exchanges.MsShook was told before we ordered her Ashley Dresser & night stand & mirror that we are not Ashley dealers, and we do not stand behind Ashley furnitureThe mirror was broke but we have tried
to call her to set up a time to deliver the mirror, she has yet to call us back with a timeAlso if she has such a problem with her Ashley Furniture we did she come back & buy a living room suite? She also had wrote in ***'s' handwriting on her ticket with her Ashley Furniture 'as is.' She got the furniture at a reduced price thats why she was OK with 'as is' at the time.On 4/27/I did talk to her but told her it was 'as is' she became upset and as for her money back, I explained to her on her ticket she was able to read "No Refund" or "Exchanges"If she felt that I was rude, I"m sorry but thats our policy.She said her dresser was damaged, it was not when it was deliveredShe was upset because the inside of the drawers was not (sic) made that the way the drawer is made, she was never told she would get a refund.As for has working with us for monthsShe has been texted and called by *** ***, myself and *** about her mirror, but as I said she will not contact us backSo I considered it done. Thank you,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]