? I am rejecting this response because: The response is canned & insultingIt sounds like every other response to negative feedback they've gotten on many review sites.? This is as much about CVS's business practice of not disclosing costs until you have already paid them; their practice of not itemizing charges, of charging to times as much for drugs & supplies as any other veterinary service, & not making the customer aware of any of this until the bill is already paid, which is all despicable$for one fentanyl patch?? Which costs $at any pharmacy? Really?? And that's only the beginning.? It also has to do with the rude, arrogant, cocky behavior of the veterinarian, Bissonnette, who rudely & insultingly informed me of how good the procedure is "for his bank account," when I had to perform financial gymnastics in order to be able to get the surgery for my dogAnd DO NOT tell me, "he was joking." You do NOT get to joke about my dog's life or the money you are having so much "fun" making while my dog was under your careReprehensible, unfeeling, arrogant behavior I would never expect of someone who purports to be a caring medical professional.? Shameful & distasteful.? There are no words to describe Bissonnette's (I'm reluctant to call such a person a doctor) behavior.? And don't hide behind "you knew there were risks," because YOU also knew there were risks but managed to avoid telling me what type of rehabilitation I should be doing, or for that matter any postop care other than wound careStop blaming the victims of your rapacious business practicesI was told, and I quote, "they lose [muscle mass] quickly, but they gain it quickly too." That was the entire? education I got on what to look out for postoperatively, and it was wholly inadequate.? Your response is a non-response and believe me when I tell you that I'm going to add it to all my reviews of CVS everywhere on the internet[redacted] ***
? I am rejecting this response because: The response is canned & insultingIt sounds like every other response to negative feedback they've gotten on many review sites.? This is as much about CVS's business practice of not disclosing costs until you have already paid them; their practice of not itemizing charges, of charging to times as much for drugs & supplies as any other veterinary service, & not making the customer aware of any of this until the bill is already paid, which is all despicable$for one fentanyl patch?? Which costs $at any pharmacy? Really?? And that's only the beginning.? It also has to do with the rude, arrogant, cocky behavior of the veterinarian, Bissonnette, who rudely & insultingly informed me of how good the procedure is "for his bank account," when I had to perform financial gymnastics in order to be able to get the surgery for my dogAnd DO NOT tell me, "he was joking." You do NOT get to joke about my dog's life or the money you are having so much "fun" making while my dog was under your careReprehensible, unfeeling, arrogant behavior I would never expect of someone who purports to be a caring medical professional.? Shameful & distasteful.? There are no words to describe Bissonnette's (I'm reluctant to call such a person a doctor) behavior.? And don't hide behind "you knew there were risks," because YOU also knew there were risks but managed to avoid telling me what type of rehabilitation I should be doing, or for that matter any postop care other than wound careStop blaming the victims of your rapacious business practicesI was told, and I quote, "they lose [muscle mass] quickly, but they gain it quickly too." That was the entire? education I got on what to look out for postoperatively, and it was wholly inadequate.? Your response is a non-response and believe me when I tell you that I'm going to add it to all my reviews of CVS everywhere on the internet[redacted] ***