Spoke with customer to let him know that we were waiting for him to come in and pick up his check that we had waiting for him since May ** customer is happy we are mailing his check to his home because he doesn't have time to come pick it upIt is our goal to keep all our customers completely satisfied Thank you,Mark C [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] We checked with the dealer that we did purchase a vehicle from and they said that letters such as that credit denial letter never go to customers when they cannot obtain the car a customer wishes to buyFurthermore, we have had similar circumstances in the past and never received a credit denial letter after our credit was approvedWe both have excellent credit ratings which will most likely be affected by thisWe have never ever been denied credit and we want this removedWe did not get a car from Autoworld because they could not get us the car we wanted and NOT BECAUSE WE WERE DENIED CREDITA few days after getting our money back, we purchased the exact car we wanted with percent interest due to excellent creditNow, we want Autoworld to straighten out this credit report which was generated because of themIf this is not resolved we will definitely submit a complaint to corporate headquarters for Kia In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: AutoWorld Kia has refused to acknowledge anything other than the problems with the AC in their responseThis minivan has spent more than the required days in the service shop to repair the starter and the keyless entry which was promised at sale I have all dates and phone records ready to prove that after June ***, when they told me they would get right back to me, there was no further communication until I called on July [redacted] and waited on hold for minutes to find out if my car was in working order The Lemon Law states that a car that is out of service for days or more is eligible for a refundI will accept nothing else In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Autoworld Kia is currently working on this matter with our KMF bank representative to resolve this matterWe did work on it prior to this complaint and were told that it was taken care of we will be in contact with the customer as soon as we get a response from KMFAs it is our goal to keep our customers completely satisfied Thank you,Mark C [redacted]
RevDex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am not satisfied with this settlement because "Jorge" lied to me and my husband stating that the part for my muffler was $and he reduced it to $He was not aware that we was already quoted a price of $from "Andy", who was my original service advisor, but was firedSo that "reduced" price is a lieThere is no reason why they had my car for days and all I needed was a muffler and brake lineWith them having my car from to 815, I ended up getting a ticket for no inspectionI have never received a ticket for no inspection before and was humiliated by this! My car note was paid and so was my insurance and I didn't have my vehicleJorge is a liar and I am asking t be compensated because he lied and tried to deceive me! How is he allowed to increase a price of a part after I was already quoted a lower price, as if he did me a favor for having my car so long? Isn't that again the law? In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted] %
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedAlso, the person who helped me there was Ken, Store Manager, he was the ONLY person there who helped me resolve this issue, he was never disrespectful and followed up with me in a timely manner, he called me on Saturday, June *, to let me know the check was signed by the GM, I picked it up the same day and deposited into my account the same day and today Tuesday, June *, it has cleared Sincerely, [redacted] ***
[redacted] van is in our shop now awaiting a new air condition compressor which will arrive tomorrowUnfortunately the ac compressor doesn't fall under the lemon law category therefor returning the vehicle is not an optionWe stand behind every vehicle we sell and we will continue to stand behind [redacted] and make sure he is taken care of
Spoke with customer to let him know that we were waiting for him to come in and pick up his check that we had waiting for him since May ** customer is happy we are mailing his check to his home because he doesn't have time to come pick it upIt is our goal to keep all our customers completely satisfied Thank you,Mark C [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] We checked with the dealer that we did purchase a vehicle from and they said that letters such as that credit denial letter never go to customers when they cannot obtain the car a customer wishes to buyFurthermore, we have had similar circumstances in the past and never received a credit denial letter after our credit was approvedWe both have excellent credit ratings which will most likely be affected by thisWe have never ever been denied credit and we want this removedWe did not get a car from Autoworld because they could not get us the car we wanted and NOT BECAUSE WE WERE DENIED CREDITA few days after getting our money back, we purchased the exact car we wanted with percent interest due to excellent creditNow, we want Autoworld to straighten out this credit report which was generated because of themIf this is not resolved we will definitely submit a complaint to corporate headquarters for Kia In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: AutoWorld Kia has refused to acknowledge anything other than the problems with the AC in their responseThis minivan has spent more than the required days in the service shop to repair the starter and the keyless entry which was promised at sale I have all dates and phone records ready to prove that after June ***, when they told me they would get right back to me, there was no further communication until I called on July [redacted] and waited on hold for minutes to find out if my car was in working order The Lemon Law states that a car that is out of service for days or more is eligible for a refundI will accept nothing else In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Autoworld Kia is currently working on this matter with our KMF bank representative to resolve this matterWe did work on it prior to this complaint and were told that it was taken care of we will be in contact with the customer as soon as we get a response from KMFAs it is our goal to keep our customers completely satisfied Thank you,Mark C [redacted]
RevDex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am not satisfied with this settlement because "Jorge" lied to me and my husband stating that the part for my muffler was $and he reduced it to $He was not aware that we was already quoted a price of $from "Andy", who was my original service advisor, but was firedSo that "reduced" price is a lieThere is no reason why they had my car for days and all I needed was a muffler and brake lineWith them having my car from to 815, I ended up getting a ticket for no inspectionI have never received a ticket for no inspection before and was humiliated by this! My car note was paid and so was my insurance and I didn't have my vehicleJorge is a liar and I am asking t be compensated because he lied and tried to deceive me! How is he allowed to increase a price of a part after I was already quoted a lower price, as if he did me a favor for having my car so long? Isn't that again the law? In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted] %
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedAlso, the person who helped me there was Ken, Store Manager, he was the ONLY person there who helped me resolve this issue, he was never disrespectful and followed up with me in a timely manner, he called me on Saturday, June *, to let me know the check was signed by the GM, I picked it up the same day and deposited into my account the same day and today Tuesday, June *, it has cleared Sincerely, [redacted] ***
[redacted] van is in our shop now awaiting a new air condition compressor which will arrive tomorrowUnfortunately the ac compressor doesn't fall under the lemon law category therefor returning the vehicle is not an optionWe stand behind every vehicle we sell and we will continue to stand behind [redacted] and make sure he is taken care of