May 20, 2016Dear [redacted] ,In reference to your letter On May 12, 2016, ID # [redacted] , you will notice on the bill attached, this car was given to us with a slight crack on the left side of the window, not enough to fail for inspection and the owner signed for it with the caption on the billI can not see why we should pay for something we did not do!Secondly, I would like to bring to your attention that this car was not in compliance with federal laws when it came in our shopWe gave him a break and did not call in the state police, otherwise he would have been arrested.Enclosed is a copy of the bill with his signature on it showing he had full knowledge of the windowI find no reason for him to receive compensation from us.Thank you for your time.Sincerely,J& M Service Center, Inc
From: Michael H [redacted] < [redacted] @***.com>Date: Mon, Jun 6, at 7:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: Revdex.com I also want to add that J&M submitted an invoice to you, the invoice is dated 05/06/2016....they added on the cracked windshield notation after they (J&M) cracked the windshieldI have the original invoice dated 05/06/2016, which "DOES NOT" show a crack in the windshieldThey (J&M) is trying the ole bait n switch with the invoices.....FRAUD !!! Attached is the original invoice, and you will notice there is no mention of a cracked windshield.Thank you,Michael H [redacted]
May 20, 2016Dear [redacted] ,In reference to your letter On May 12, 2016, ID # [redacted] , you will notice on the bill attached, this car was given to us with a slight crack on the left side of the window, not enough to fail for inspection and the owner signed for it with the caption on the billI can not see why we should pay for something we did not do!Secondly, I would like to bring to your attention that this car was not in compliance with federal laws when it came in our shopWe gave him a break and did not call in the state police, otherwise he would have been arrested.Enclosed is a copy of the bill with his signature on it showing he had full knowledge of the windowI find no reason for him to receive compensation from us.Thank you for your time.Sincerely,J& M Service Center, Inc
From: Michael H [redacted] < [redacted] @***.com>Date: Mon, Jun 6, at 7:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: Revdex.com I also want to add that J&M submitted an invoice to you, the invoice is dated 05/06/2016....they added on the cracked windshield notation after they (J&M) cracked the windshieldI have the original invoice dated 05/06/2016, which "DOES NOT" show a crack in the windshieldThey (J&M) is trying the ole bait n switch with the invoices.....FRAUD !!! Attached is the original invoice, and you will notice there is no mention of a cracked windshield.Thank you,Michael H [redacted]