Corvette Specialists

Complaint: I am rejecting this response because: Sincerely, [redacted]

Complaint: I am rejecting this response because: Sincerely, [redacted] Problem is my seat was not that way when it was fixedStiching was not coming undone there and the plate there's holes in my car which when my husband contacted you'll Your worker [redacted] and you [redacted] stated you would fix itYou'll both know that the plate went in middle of car in fact every one of your corvette have no holes punched in them, in fact they all are in the correct placeMy guess is that by the time my husband and I could get the car back over there you'll didn't want to fix my car not only that I was left just standing there unable to get serviceNo business I know leaves customers standing around and if there is something personal they tell the customer I will be right with youNot Just leave a paying customer standingI don't want your service because as you can see nothing you have fixed lasted [redacted] in your last statement you stated that you had not done no other work to my car which now you admitted that you didIt's one story after another with you people and then it's made up storiesThe fact that you are unwilling to do the right thing shows what type of business you runSTILL REQUESTING REFUND

First I can't tell anything from the pictures provided of the front bumper and secondly without copies of relevemt repair orders I cannot tell what repairs relate to what complaint but IF the related payments records are related to a seat repair, that seat repair is over a year and a half old and from what I see in the picture provided, it looks like wear and not a defect and certainly not warrantieable after over a year and a half Respectfully, [redacted] ***

Mr [redacted] purchased the Camaro reffered to in his complaint on 2-19-during our promotion wher we doubled your down payment He put down $2,and we matched it giving him credit for $4,down plus tax,title and license He purcased this car in "as is" condition Mr [redacted] experienced an alternator failure within hours of his purchase I explained to Mr [redacted] that we do not give money back, but I would be happy to see what the issue was and correct it We replaced his failed alternator with a "lfetime guaranteed" unit and had it repaired within a few hours We didn't hear from Mr [redacted] for a few weeks when he called saying his car was accelerating on it's own and he didn't feel safe driving his car, again I offered to look at it to try to determine if or what the problem might be I had personally driven this car for a few days and never experienced what Mr [redacted] was describing When brought to the dealership, we inspected for any obvious problems and found none I tested the running of the car both stationary and putting in and out of gear, again no problem was found I then test drove it probably in excess of miles, and again no problems Mr [redacted] 's father came out and drove the vehicle with his son and when they returned, Mr [redacted] indicated he didn't find any problem They both left with Mr [redacted] 's car The total time we looked at and drove and tested tie vehicle was from Monday morning the16th till they picked it up on the17th With no problem found, I do not feel there is any additional consideration to be offered at this time [redacted] ***

Complaint: 10536607 I am rejecting this response because:Well now the car has completely stopped working I been asking Mr. [redacted] for my money back the next day after purchasing the car I tried getting the money back before this problem happened but [redacted] told me he doesn't give money back now I'm going to return the car to his lot with out getting $2650 back. There business and services are very poor im very unsatisfied Sincerely, [redacted]

The transmission fluid was NOT changed and didn't need to be changed because we had installed a GM rebuilt transmission shortly before Mr *** purchased his carWe addressed the customers complaint of the car accelorating on it's own and we were not asked to diagnose a check engine lightWe would be happy to scan the car to determine what code the engine light references* * ***

Complaint: 10536607
I am rejecting this response because:I picked up the car I can tell the transmission flu had been change. [redacted] told me he didn't find anything wrong and didn't have to fix anything but the transmission fluid had been change but the cars hasn't been accelerating on its own at the moment the check engine light is also still onSincerely,[redacted]

Complaint: 10449208
I am rejecting this response because:
Sincerely,
[redacted]

I am familiar with this situation and first off, my sales manager, who amongst many other things, answers the phones, greets customers and sells cars, was on the phone with a customer when Ms. [redacted] came in.  Before my manager could get off of the phone, Ms. [redacted] told her she needed to get...

off the phone and wait on her.  Before my manager could finish her conversation, Ms. [redacted] entered my wife's adjacent office and pushed her auto warranty card in my wife's face and told wife she needed to be waited on.  My wife, at the time, was on the phone with my daughter whose close friend just died and my daughter was very upset.  My wife had no idea what Ms [redacted] wanted and was offended by Ms [redacted] insistent, rude manner.  The only other record we have of Ms. [redacted] having work done at our place of business was in 2-3-2014 when the car was brought in for a drive belt noise and for changing the oil and filter.  We contacted and were paid for the alternator replacement by her warranty company.  Ms [redacted] paid her $100 deductible and for the oil change.  To my knowledge, that is the only record of work we have done for Ms. [redacted], and since a year has elapsed since our repair, and her recent complaint has nothing to do with the repairs we performed, along with the time over our 90 day warranty, I cannot consider any reimbursement.  The reason we elected not to do any additional work on Ms. [redacted] auto, was we were totally put off by Ms. [redacted] attitude and we do have the right to refuse service to anyone we want.  I hope this answers your inquiry and would be glad to answer any other relevant questions    Best regards,  [redacted]

Complaint: 10449208
I am rejecting this response because:
Sincerely,
[redacted] Problem is my seat was not that way when it was fixed. Stiching was not coming undone there and the plate there's 2 holes in my car which when my husband contacted you'll Your worker ** and you [redacted] stated you would fix it. You'll both know that the plate went in middle of car in fact every one of your corvette have no holes punched in them, in fact they all are in the correct place. My guess is that by the time my husband and I could get the car back over there you'll didn't want to fix my car not only that I was left just standing there unable to get service. No business I know leaves customers standing around and if there is something personal they tell the customer I will be right with you. Not Just leave a paying customer standing. I don't want your service because as you can see nothing you have fixed lasted. [redacted] in your last statement you stated that you had not done no other work to my car which now you admitted that you did. It's one story after another with you people and then it's made up stories. The fact that you are unwilling to do the right thing shows what type of business you run. STILL REQUESTING REFUND.

First I can't tell anything from the pictures provided of the front bumper and secondly without copies of relevemt repair orders I cannot tell what repairs relate to what complaint but IF the related payments records are related to a seat repair, that seat repair is over a year and a half old and from what I see in the picture provided, it looks like normal wear and not a defect and certainly not warrantieable after over a year and a half.  Respectfully, [redacted]

Mr [redacted] purchased the 02 Camaro reffered to in his complaint on 2-19-2015 during our promotion wher we doubled your down payment.  He put down $2,000 and we matched it giving him credit for $4,000 down plus tax,title and license.  He purcased this car in "as is" condition....

 Mr [redacted] experienced an alternator failure within hours of his purchase.  I explained to Mr [redacted] that we do not give money back, but I would be happy to see what the issue was and correct it.  We replaced his failed alternator with a "lfetime guaranteed" unit and had it repaired within a few hours.  We didn't hear from Mr [redacted] for a few weeks when he called saying his car was accelerating on it's own and he didn't feel safe driving his car, again I offered to look at it to try to determine if or what the problem might be.  I had personally driven this car for a few days and never experienced what Mr [redacted] was describing.  When brought to the dealership, we inspected for any obvious problems and found none.  I tested the running of the car both stationary and putting in and out of gear, again no problem was found.  I then test drove it probably in excess of 75 miles, and again no problems.  Mr [redacted]'s father came out and drove the vehicle with his son and when they returned, Mr [redacted] indicated he didn't find any problem.  They both left with Mr. [redacted]'s car.  The total time we looked at and drove and tested tie vehicle was from Monday morning the16th till they picked it up on the17th.  With no problem found, I do not feel there is any additional consideration to be offered at this time. [redacted]

Complaint: 10536607
I am rejecting this response because:Well now the car has completely stopped working I been asking Mr. [redacted] for my money back the next day after purchasing the car I tried getting the money back before this problem happened but [redacted] told me he doesn't give money back now I'm going to return the car to his lot with out getting $2650 back. There business and services are very poor im very unsatisfied
Sincerely,
[redacted]