Crescent Jewelers

On February 13,my wife purchased a invitation watch model # *** from crescent jewelers stone crest mall in Lithonia ga as a gift for Valentine's
I was dissatisfied with it so on February we return to return the watch be inform by the manager we can only have a store credit or exchange because of store policy was'nt inform of this policy until we try to return it he did'nt give her a store receipt only the Visa card receipt which had no policy informationI would like to return it for a credit back to her card and I will never buy anything from them again we don't want their store credit nor an exchange our attempt to return was only two days after purchaseIf he gave us a store receipt this information may have been displayed
Thank you for your assistance