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Cuvesk Business Solutions, LLC

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Cuvesk Business Solutions, LLC Reviews (10)

Great IT company that provides quality customer service
Cuvesk has been a great IT company that provides quality customer service. I have always found every team member to be very professional, dependable and knowledgeable!

Early on 4/15/20 I was looking at a website when suddenly I received a warning, written and oral, that my PC was hacked - the background frame read Microsoft; that I shouldn't turn off the PC and call a tel. no. they provided. I asked the technician if he was from Microsoft, and he said yes, but he was lying - he was calling for Cuvesk. They "fixed" the problem and charged me $329.50 that included a 3 yr. warranty. Since they mislead me I expect that they will credit my card in the amount of $329.50.
Many thanks for your effort.
Sincerely

Cuvesk Business Solutions, LLC Response • Apr 16, 2020

Hi ***,

I apologies for the misinformation given to you by the technician. The contract which you signed digitally it is clearly mentioned there that we are not a part of Microsoft or any other brand. But we understand there can be a misconception. We are canceling your transaction, you would not be charged for the service.

If you have any other question you can reach us at +***

Thanks,

Kumar

best service ever thanks

+1

I received the help I needed to get my PC running again. thank you
CUVESK for having such knolleageable and professionals at your help- desk to help some one like me,who doesn't know a lot about computers.

+1

Revdex.com:
I reviewed the response made by the business and find the resolution is satisfactory to me.

I WOULD LIKE TO SAY THAT YOUR PROGRAM IS THE BEST I HAVE EVER HAD, AND I HAVE HAD A FEW, MATTER OF FACT, I HAD ALREADY PAID $500.00 TO A COMPANY WHO DID NOT CARE ABOUT ME OR MY PC, YOU ARE VERY PROFESSIONAL, YOU CARED ABOUT MY ISSUES AS THOUGH THEY WERE YOUR OWN,I AM SO GRATEFUL, I FIND IT HARD TO FIND THE WORDS TO FIND THE WORDS TO MY OVERALL EXPRIENCE , I FEEL THAT YOUR PEOPLE'S AND I COULD BREAK BREAD TOGETHER, THANK YOU SO MUCH FOR BEING THERE FOR ME, THANK'S

+1

Hi After complete investigation done by me on this complaint I found out that the customer was transferred to us for support by some another company who pretended themselves to be Microsoft. We helped the customer fixing the computer.We would also like to inform you that we don’t indulge...

ourselves in any kind of malpractice where a customer is forced to call us or to pay us for support.Thanks, [redacted]Cuvesk Business SolutionsPhone: +1.614.437.2595Skype: k[redacted]33Email: [redacted]@cuvesk.comwww.cuvesk.com

Service was professionally provided. Technicians were very considerate of my disabilities and were very patient with me. I am happy to be back online. Thank you all. I appreciated the callback to check up on the services, as well

+1

My first experiences with *** outsourcing was extremely negative but an American company couldn't have done a better job this time! Perhaps neither could you without the excellent coordination of the American technical support of Ms. Robin W and local outsourcer Mr. K! Ordinarily I do not even review with the Gold Star in writing that people request even repeatedly after providing the customer every service!

+1

excellent service

Cuvesk Business Solutions, LLC Response

Thank You Mr. S for reviewing us.

+1
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Address: 3399 Vinson Dr, Lewis Center, Ohio, United States, 43035-8369

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www.cuvesk.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Cuvesk Business Solutions, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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