ID #[redacted] Note: Special Price on Invoice! Dear [redacted], I wrote Mrs. [redacted] a letter that our ad clearly states not valid with coupons or discounts. In reality she bought discounted remnants and short rolls saving a lot of money, she did not qualify for any...
other promotions however out of the kindness of my heart I gave her a [redacted] gift certificate. I also told her at the time of sale that we could bind her carpet for an entry rug. Since her complaint I did have her a rug bound and gave her 2 additional throw rugs. Her complaint was unjust. Please see attached a copy of our ad. Sincerely, [redacted] Dalton Ga Carpets.
ID #[redacted] Note: Special Price on Invoice! Dear [redacted], I wrote Mrs. [redacted] a letter that our ad clearly states not valid with coupons or discounts. In reality she bought discounted remnants and short rolls saving a lot of money, she did not qualify for any...
other promotions however out of the kindness of my heart I gave her a [redacted] gift certificate. I also told her at the time of sale that we could bind her carpet for an entry rug. Since her complaint I did have her a rug bound and gave her 2 additional throw rugs. Her complaint was unjust. Please see attached a copy of our ad. Sincerely, [redacted] Dalton Ga Carpets.
(Original response attached)