DeerBusters.com

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

*** ***I appreciate your response to my requestSince you do not wish to have the ties replaced I have issued a refund to your accountWe still stand by our ties and they work in every climate ranging from warm climates in the south all the way into CanadaWe do not get calls regarding issues with ties or any of our fence componentsIf you can provide a photo of the ties would perhaps be able to determine what might be happening in your isolated caseI am confident replacing the ties would work for your fence system, but wish you the best in working out a solutionIf you need any advice regarding deer fence and deer fence systems in the future we would be happy to be of assistanceThanks,Martin H***Office Managerwww.deerbusters.com

*** ***,I am sorry to hear about your difficulties with our self locking tiesWe do not hear of issues with performance of these ties and they last for many years without failure in cold climates throughout the United States and CanadaWe can provide you with replacement zip ties to repair your
fence if you still require themIf you have already replaced your ties with a different solution we can work to compensate you for those as wellPlease let us know what will work best for you so we can resolve this issue as quickly as possible and get your garden fence repairedPlease be assured we will do what we can to get your garden protectedI look forward to your response.Thanks,Martin H***Office Managerwww.deerbusters.com***