E. F. Solutions Reviews (%countItem)
E. F. Solutions Rating
Address: 6278 N. Federal Hwy., #109, Fort Lauderdale, Florida, United States, 33308-1916
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+1 (954) 771-3504 |
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My wife and I have been with this debt consolidation co. for 5 years. They have not settled the remaining three accounts as promised. There is enough funds to settle the account in our account savings. I have emailed and called on a daily basis and have not received a response. I am worried and anxious that they have gone out of business! I just want the representatives to contact me right away. I do not want to loose my funds that they are holding.
Thank you,
***
Product_Or_Service: Debt consolidation
Account_Number: XXXXXX
Contact by the Business If they are unable or not motivated to resolve our debt as promised, I would like to have my savings funds returned to me immediately.
We will contact Mr. today. We are still in business and working with his creditors.
(The consumer indicated he/she DID NOT accept the response from the business.)
Elite Financial Solutions indicated that I would receive a phone call from them on the 17 of Jul; it is now the 20th and I have not received a call or any communication. I just called the EFS office and heard the same message as was posted before the 4th of July. I am very worried about the thousands of dollars of mine held in their account.
I have called and left multiple messages and have not received any response. I have not had any issues in the past except the last 2 months.
I cannot get them to return calls. I am trying to check on my account. In the past they returned called. The last 2 months absolutely no response. I even tried emailing and cannot get email to send. I have been told they are working with the creditors and waiting to hear from them. Should be anytime. No response from Ellite at all. I have one account with them and was told there is plenty of money to settle the account. I just want to know what is going on and trying to find out how to contact someone to find out
If there is plenty of money to settle account then let's get it settled. If they can't then I want a refund and I will figure something else out
We have returned the clients call and left a voicemail. We will continue to reach out to her and address her issues directly.
(The consumer indicated he/she ACCEPTED the response from the business.)
I have heard from them and have spoken to them in regards to my account. I have received a second call as well. I called them back and let another message. They told me they were working on my account and would keep in touch. As long as they do then I am satified. If anything changes I will get ahold of you
Company will not return calls or messages, need to resolve this.
I have made multiple calls to 2 different phone numbers of theirs and left multiple voicemails. I have sent multiple emails. All of these have gone unanswered. I have a pending settlement offer that will now not be in on time due to their shortcomings as a business.
I need my account to be closed and all of my money refunded immediately.
We have spoken to the client and addressed his concerns. He wishes to remain on the program and resolve his outstanding debts.
(The consumer indicated he/she ACCEPTED the response from the business.)
I agree with the response left. I have invested very much time and money into this program and would like to see it come to fruition very soon. E.F. Solutions has promised me that the communication issues were a one time event and that I will not have that issue in the future. I will be monitoring the situation very closely in the near future to ensure this is all resolved in a timely manner and they deliver the services that they are promising.
I enrolled in elite financial solutions Inc for over a yr 14 payments totaling 2100 dollars. I contacted the lawyers who took me to court on these credit cards only to find out they were never in touch with or heard of Elite Financial Solutions Inc. To help speak for me and settle these credit card's for less then full amount that never happened! When I called about the progress was told by *** we don't like their offers? That is when my suspicion began to really take over.I have contacted them to refund my money still waiting for a call had to close my checking acct over this fraud open a new checking acct. *** bank investigated it as well found out the same thing advised me to close my checking acct asap!
Desired SettlementID: Billing Adjustment Would like to have my money in the amount of 2100 dollars refunded back to me this is Fraud plain and simple. I left a voice mail for *** to send my money thru U.S mail at my address they have.
We have spoken to the client and addressed his concerns. We are closing the clients file and returning his funds.
(The consumer indicated he/she DID NOT accept the response from the business.)
will accept the response once I receive the funds back.
I'm sending this statement of concern have called E.F.Solutions 3times this month after signing their general release form on 2/29/20 left messages for *** to please call me back but no response. Concerned as to why no call back why? This is why I have contacted the Revdex.com their release states they have 30 days for refunds minus a 50 dollar processing fee. hope I hear back from E.F.Solutions
well I don't want any thing to do with them any more. I don't no who side there on ok!i think I paid them about as much as I owe $3000. more are less
I started this because I had no alternative my credit rating was about 750 are so. I started a remodel on my trailer house I owed $29000. and was going to put about $10000. in to it skirting /siding and a barn. I put that on my credit cards about $8000. when I was done. I started to get second mortgage wells fargo appraised my house for less then I paid for it $30,000. for trailer $14,500 FOR LAND and $15,000 improvements sewage tank / water/ driveway/electric. TOTAL $59,500.I was done! then this was a alternative.I signed the contract and for seven years elite financial solutions that withdrew $147.75 from my account $29.00 to them and $118.75 to a savings to settle my credit cards. my credit score went down to about 300. so I paid for every thing cash! thay settle one account charged another $181.00 for that besides the $29.00. well I don't want any thing to do with them any more. I think I paid them about as much as I owe $3000. more are less I cancelled 9/4/2019. so my money that I paid $7500 I expected within a reasonable amount of time . she said kate from 30 to 60 days in three increments. I don't have a penny of the money this has bean ok!! for seven years!!! and THE 60 days. can help with this? thanks!
*** J. ***
ACCOUNT#XXXXXX ELITE FINANCIAL SOLUTIONS
just the money i paid. the money that i was charged is a loss.
We have had nothing to do with the clients remodels, or loans associated with them. We have been negotiating with the clients creditors, and as he stated even made resolutions for him. We disclose up front, in writing, that delinquency has a negative impact on the clients credit scores.
we do have a processing cap of $3600 per thirty days that we can issue on a per client basis. The first check was mailed on 11/12, the client likely already has it. The rest of the clients funds will be mailed to him in the month of December.
(The consumer indicated he/she ACCEPTED the response from the business.)
yes! thanks Revdex.com!!! I have the $3600. in the bank. in 72 days not 60 days and praying for the rest; thanks for your help!
can reopen my complaint #XXXXXXX. I have not received the rest of my money.
This batch of checks was unfortunately delayed due to the holidays. Although the client's figures are inaccurate, the final check for 3448.87 will be mailed with the next batch of checks.
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't know why they would say this! there are the one who said 2 at $3600. and the last $250.to total $7500. witch is not there money to begin with. tell the truth I need to ask for complete refund of the $29.00 a month over $3000.total from these incompetent people. thay drew this out for over seven years and it was over in three! no don't accept I don't under sand why should consider. thanks!
Document Attached***
this is a copy of a email from elite financial thanks!
I cannot get a hold of the company and when I try to log into the website, it appears to be malware. I havent recieved any emails or correspondence warning me that the company has moved or gone out of business. At this point, I would like to close my savings account and stop these payments so I can approach this debt a different way but I cannot get a hold of anyone from the company.
Product_Or_Service: Debt relief
Refund I think I would like my money back from this company. After reading numerous reviews I simply do not trust how they do business. The fact I can't get in touch with anyone speaks for itself. I've paid into this company.
We have attempted to return the clients calls, we have been unable to reach her or leave a voicemail. The client login site has been tested and is working fine. We are unsure why the client has had difficulty getting in to it, we will continue to reach out to her to address her concerns.
(The consumer indicated he/she DID NOT accept the response from the business.)
I cannot accept this answer until I hear back from the company by phone or email. I still cannot log into the site and I still have no messages from them. I have called and left another message at the Ft. Lauderdale office. Thank you.
We were able to reach the client on 11/13 and address her concerns.
I have been contracted with EF Solutions for consolidation of debts for five years. On June 6, 2018 they receieved $125.00 from my account.
Since 6/6/18 no withdrawals have been made from my account, no information has been received by the company or my debtors. The last time I spoke with the company I was told they didn't have enough funds to settle my accounts. They had enough to pay their fee but not enough to negotiate with the debtors. I have no idea where my account stands. I cannot find the original paperwork with the company contract (although I know I have it) and since nothing has been collected for several months I am very concerned about the company and the status of my accounts. There were five creditors that were supposed to be paid amounting to about $10,000 and at $125.00 for 5 years I feel something should have been paid to my creditors and I should have received some sort of form stating the balances owed. I have misplaced the contact information including the phone number and cannot get in touch with the company. I know they are in Florida and I think it's the Pompano Beach address but I cannot be certain. The payments have been automatically deducted on or about the 6th day of each month from my checking account for the last five years and I can always have the bank pull the records if necessary. My concern is has something happened with this business? With all of the storms did they have to evacuate and haven't relocated? I tend to give the benefit of the doubt to someone but perhaps I have made a huge mistake here.
I would simply like updated information on the whereabouts of this company and whether or not they are still in business. I would like to know why they stopped taking payments and how this affects the resolution of settlement of my debts.
We reached the client, she screamed profanity and made personal attacks and threats toward our representatives that were trying to help her. We will be closing her file and returning her funds.
Just sending my money back to me, Which MJ says must have a signed release form sent back to him before I can get my money, I also need to know which creditors have been paid anything for ongoing communications with those companies. Further, MJ refused to tell me what address he had on file for me. I asked him to send the form via email which he has yet to do since Friday 9/21/18 when I spoke with him. I don't like losing my temper but MJ's additude was extremely combative and aggressive telling me he doesn't have to provide me with anything and that he could report me the Revdex.com for breach of contract. This looks like a company that not only doesn't care about it's clients but because of their refusal to provide information appears to be unscrupulous at best. I am contacting an attorney regarding this matter.
From: ***
Date: Wed, Oct 3, 2018 at 2:29 PM
Subject: Re: Fw: RE: Welcome Package
To: ***
Cc:
I have conferred with counsel and have been advised that what Elite Financial is requesting is standard business practice. I will comply with signing a release form with the proviso that the amount I will be refunded and a date when that refund will be sent to my address of 131 Main St. Apt 108, Catawissa, PA XXXXX be included. If the company has any further need of contacting me I may be reached at my home number of XXX XXX XXXX. Thank you. I look forward to receiving the release form this week.
*** L. ***.
The joy of the Lord is my strength.
elite took my money since 2014 to settle debt I had with bank of America & never even contacted the bank to settle my debt
since 2014 elite has taken $3,085.00m in service charges + $6,288.02 which was to settle with bank of America they always said I did not have enough money to settle
have all my money returned to me & investigate elite so no one else gets taken by them the way I did
We where already able to save this client over $9,000 on her other account, and have been negotiating on the bank of America. The offers we have been getting where far more than she had available to accept. We have emailed the form to close her account now on 4 occasions, multiple times per email. We verified her email address. The file will be closed as soon as we receive that release, and all funds in her account will be returned.
We signed up with Elite in April 2014, with the understanding that they could settle our credit card debt in 36 months. It has been 4 years and they have not settled our debt. I requested a refund aproximately 2 weeks ago and they have yet to refund my $6400. I was advised by them they my check was mailed last Monday and have not received a check. They have continually lied to us about the process. I just want the money they have taken from us.
Product_Or_Service: Debt Settlement
Account_Number: XXXXXXXXXX
Refund I would like the $6400 that they have that belongs to us.
We have spoken to this client, made him aware that his funds where being sent. Our processor caps the amount we can send out each month per client. Due to this the first check was mailed on 5/17 and has not been returned to us. The rest of the funds will be mailed later this month.
(The consumer indicated he/she ACCEPTED the response from the business.)
After your involvement the company has returned the first payment of $3600. They advised that the second payment will be sent out in 30 days.
I started with Elite Financial almost 2 yrs. ago. I paid the upfront fees and paid the amount for a year and a half. They settled one account for me but they keep dragging there feet working with the other 2. I feel like they are not trying to settle these accounts. I had $3,100 dollars in the account and one credit card was $2,700 and I would have settled for a smaller amount to have it paid off. They kept putting me off and saying they weren't getting the right figure to settle. I stopped paying about 6 months ago and they were still charging me a fee. I asked for my money back. They sent me a release form which I had my attorney look at it and he said it only protected them. If I sign it they may not send me dime. I had my attorney draw up a new release protecting me. The first release they sent me had not dollar amount in it. They replied today that they cant use my release form. They keep telling me that they will pay if there release is signed but by reading reviews I do not think this is going to happen. I just want my money back and it is my money they have told me that once I sign there release but by corresponding with them I do not trust them one bit. The attorney I had represent me thought it was pretty shady and he is an attorney.
Product_Or_Service: cr
Refund I would like my money reimbursed to me I do realize they said there was a small fee of about $50.00 and that is fine. I just want this resolved and do not want this to keep dragging on.
We have already addressed this issue with the client directly, a signed release has been received and check is being mailed to the client for his funds in escrow.
(The consumer indicated he/she DID NOT accept the response from the business.)
Upon filing a complaint with you I have only seen that they responded to you on January 29, 2018. I am still waiting for my check to come. When the release form was sent I faxed it back on January 12, 2018. When they sent the release form to sign they stated that it would take 7-14 business days to receive the funds once it is signed. It has been 18 days and I have not receive a check. I contacted them on Feb. 7th and *** still says the check should be in the mail give it about 7 days. I am not very happy about the way they are handling all of this. I just want my money sent back to me. I have e-mails but I am having a hard time attaching them. This company is very rude and do not like working to give back to you what is rightfully yours.
Thank you
Final Consumer Response /(2000, 16, 2018/03/05) */
I cancelled my contract because they continued to take ou the monthly fee for over 2 years with me owing more money then what I started with. They owe me $2400 That was in my escrow account with no check yet received.