Evan-Talan Homes Reviews (%countItem)
Evan-Talan Homes Rating
Address: PO Box 480185, Kansas City, Missouri, United States, 64148
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Built a home and billed for items not installed.
We strive to build every homeowner’s dream with excellence! It is disappointing that Ms. does not feel she had an excellent experience with Evan-Talan Homes. We are very confident that Ms. has a beautiful, and very well-constructed home. Although we felt confident at the time we submitted the change orders to Mrs. by her approvals (both verbal and by digital signature) for any of the discrepancies that she brought to our attention, we worked with Ms. in question, we still worked with Ms. in an effort to find a resolution to these claims. It seems that all of our efforts were not able to satisfy Ms. even though we have repeatedly tried to explain certain scenarios to provide clarification and it seems that those efforts have failed. We did refund Ms. for some of the discrepancies (even for items we did not necessarily agree with but in an effort to find a resolution to these matters) as well as we continued to warranty Ms.’s home throughout these claims. We have continuously offered, and still offer to meet with Ms. at any time to discuss her disputes. She has not taken us up on these offers as we would be happy to put all of this to rest.
This reply is really fluffy! They say they built a quality home, they want to help, etc. The complaint was never about quality. The complaint is about double billing. The attorney general satisfied the double billing on landscaping. I hired an attorney and got a few more items settled but not nearly all of them. Attorneys are very expensive and I could only go so far. I did have meetings with ET and got nothing done. This is why I went to the attorney general. Some of the contractors that worked at my home will never work with ET again. Some were never paid. The new development at *** will not allow ET to build. The *** ask them to sell all the remaining lots they have left. Two other home owners in my area have problems but don’t want to hire an attorney, too expensive! I have been taken advantage of but want to warn others. This is an unethical company!