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Thursday Feb 13th 2020 I was notified by email by this company that I was the winner of an autographed " Jumanji : Next Level " movie poster . In this email I was asked for my shipping address ,in which I quickly responded back with.And then the poster arrived 5 days later . Upon opening it we saw that it was ripped at the top center , and it had a big chunk missing from the bottom corner .So I immediately sent the company this e-mail............Dear Mrs *** ,

The Autographed Jumanji: Next Level Poster arrived earlier today . I was so thrilled , I couldn't wait to open it up , pull it out , and get a look at it .

I gathered my wife , my kids , and they all gathered around to watch me open it , we were all so excited !!!!

...........That is , until we saw the poster .

Mrs *** , First and foremost I'm very grateful to be chosen as your winner . I truly am . But with that being said I am very disappointed in the condition that the poster itself arrived in .

There is a tear in the top center of the poster , and a big chunk completely missing ( Torn Off ) from the bottom corner . Then to add to the disappointment , Neither Dwayne Johnson nor Kevin Hart had signed the poster . The two stars of the film !!

The whole family was extremely disappointed , as my wife and kids are big Dwayne Johnson fans , And I a big fan of Kevin Harts.

Mrs *** could we please mail this back and exchange it for poster that isn't ripped , and with a piece missing from it '

Again , Please try to understand , My family and I are grateful to be chosen as your winner , but the prize , and it's condition were very disappointing . It's like winning a bike , but when it arrives the two tires are missing , and the paint is all scratched up . It makes it hard to truly appreciate it.

Please advise Mrs *** ,

Disappointed ,

JP

..............Tuesday Feb 18th I sent this email......Friday Feb 21st I left a voice message.......And then today Monday Feb 24th I left yet another voice message ALL IGNORED