Garris Music

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Charley contacted me today, 7/5/about my two agreementsHe asked to resolve the first agreement of sets of coins in his inventory by 7/19/ I agreed to the time frame of completing the first agreement He wanted to get one agreement resolved before working on the second one As long as he is working with me within set time frames, I will continue to work with him in resolving these agreements

When I wrote this is the first time hearing about this in my last email, I was referring to the complaint made to the Revdex.comWe are and were full aware of the complaint by Mr [redacted] We apologize for this taking as long as it has and want to finalize this immediatelyWe reached out several times last week via phone and left messagesWe will call again this week until we can finally talk with Mr [redacted] We never claimed to not work with him on this deal, it has taken some time and we apologize for the time it has taken to resolveWe will make this right

Today, 6/28/is the first correspondence about this complaint that we at GMRgold have receivedWe are currently working and have been working on resolving the issue with the clientThe sales person mentioned in the complaint no longer works here

When I wrote this is the first time...

hearing about this in my last email, I  was referring to the complaint made to the Revdex.com. We are and were full aware of the complaint by Mr. [redacted]. We apologize for this taking as long as it has and want to finalize this immediately. We reached out several times last week via phone and left messages. We will call again this week until we can finally talk with Mr. [redacted]. We never claimed to not work with him on this deal, it has taken some time and we apologize for the time it has taken to resolve. We will make this right.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  Charley contacted me today, 7/5/16 about my two agreements. He asked to resolve the first agreement of 2 sets of coins in his inventory by 7/19/16.  I agreed to the time frame of completing the first agreement.  He wanted to get one agreement resolved before working on the second one.  As long as he is working with me within set time frames, I will continue to work with him in resolving these agreements.