Sign in

GillespieShields

7319 N 16th St Ste 100, Phoenix, Arizona, United States, 85020-5294

Sharing is caring! Have something to share about GillespieShields? Use RevDex to write a review

GillespieShields Reviews (%countItem)

On Dec 4, 2018 I received an e-mail stating that I would be able to receive "40% to 75% discount to help you settle your account." Offer expiring December 31st, 2018. I did want to take advantage of this offer as I have in the past so I called them on December 10, 2018. Upon that call they transferred me to Jule G who told me; that offer was sent to me in error, and as of such I was not eligible for that discount as I was not a difficult enough client and was paying regularly. It was then agreed to drop the payment amount from 792 down to 700 and that would close out the account; this was against my better judgement as it was a complete bait and switch call, also like I said I had received and taken this offer before from your firm. I was then transferred to Melissa who took the payment. Immediately after the call I stopped the automatic payments that were going to you but one automatic payment was sent the same day for 25.00 meaning I figured I would be owed 25.00 back, Instead I have received multiple letters stating that I owe additional money. This compounding my bait and switch feelings as not only was the call bait and switch provoked by false offers sent to me but even the amount I ended up paying did not close the account as agreed to. I have this call recorded if needed.

GillespieShields Response • Mar 27, 2019

Dear Revdex.com,

It appears there was an unfortunate miscommunication in this incident. That much is certain, as there are no associates named "Jule" or "Melissa" in our billing department, nor were there at the time of Mr. complaint. Mr. appears to have been clearly advised of the miscommunication, but persists in his belief that he is owed a discount.

Although the firm disputes the details of Mr. recollection of events, in the interests of good customer service, we are willing to refund the disputed $249.80.

We trust that this arrangement will satisfy Mr. request and resolve his complaint without further dispute.

Respectfully, DeeAn G ***

Founding Attorney

Check fields!

Write a review of GillespieShields

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

GillespieShields Rating

Overall satisfaction rating

Address: 7319 N 16th St Ste 100, Phoenix, Arizona, United States, 85020-5294

Phone:

Show more...

Web:

www.manta.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with GillespieShields, but after several inspections we’ve come to the conclusion that this domain is no longer active.


This website was reported to be associated with GillespieShields.


This website was reported to be associated with GillespieShields.


This website was reported to be associated with GillespieShields.



E-mails:

Sign in to see

Add contact information for GillespieShields

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated