Go Bananaz Reviews (1)
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Go Bananaz Rating
Description: Playgrounds, Party Facilities
Address: 6022 Duraleigh Rd, Raleigh, North Carolina, United States, 27612-7117
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There was an altercation between employee and owner that resulted in police being called - in the middle of a 6-year-old's birthday party. This afternoon, we hosted my 6-year-old's birthday party at Go Bananaz with @ 20 children in attendance. While the first half of the party went well, the second half was a total nightmare. While we were singing happy birthday and eating cupcakes, the owner (according to employees) got in to an altercation with one of the employees that resulted in hitting, screaming, scratching, threatening, etc. We had to keep the children in the party room until things calmed down and the police arrived. Understandably, the parents who arrived to pick up their children were very unnerved with the police presence and their kids talking about how the girl helping with the party got in a big fight. There was never an apology, an explanation, anything - just dirty looks from the owner and complete lack of enthusiasm from the employees. I was quite dismayed to be charged the full amount for the party considering the atmosphere provided - clearly inappropriate for children of any age.Problem/purchase date: 8/21/14Payment amount: $174 + $50 deposit paid at time of bookingPayment method:[redacted]Desired Settlement$224 refund