HomeBridge Wholesale

RE: Complaint ID # *** *** *** **
*** *** ***
*** ** ***
pre;"> Please be advised that Homebridge Financial Services, Inc("Homebridge") is in receipt
of the above referenced complaint submitted to the Revdex.comIt is always a matter
of great concern to us when we receive any consumer complaint and our goal is to provide a
thorough response to each item you have raisedOur company procedures require that we immediately assess the validity of any
complaint and meet with the company personnel involved in the matterIn this case, the file was
discussed with division persom1el including: *** *** (Wholesale Managing Director), ***
*** (Underwriting Team Lead), and *** *** (Underwriting Manager)HomeBridge is confident that this transaction was handled professionally and in
compliance with respective regulationsThe borrower applied for the loan on 6117/and was
diligently processed by HomeBridge staffThe items addressed above were raised as a result of
the underwriting review and analysis of the borrower's financial and credit profile as related to
FHA/HUD program guidelinesHomeBridge communicated the issues with the file to the
borrower and unfortunately the result was not favorableA Credit Denial was issue on 7/2/
The reasons for the denial were: • Undisclosed property included in a previous Chapter Bankruptcy • Mmigages associated with above mentioned property are still in borrower's name • Loan confirmed with HUD to not meet FHA guidelines

Review: Lender not following FHA guild lines for mortgage product. I applied for a FHA mortgage with this lender. I meet all guild lines set forth by FHA. Yet they wont approve my loan for some reason. The issue tripping them up is that I have other property in my name that was included in bankruptcy but has not been moved to the banks name yet. The property is no longer my responsibility according to Bankruptcy law the property was surrendered to the bank at the time of filing. There has been no foreclosure on this property. FHA does not have any guild line for having a so called "Zombie house" thus there is nothing would disqualify me from obtaining a mortgage at this time. What this lender is doing is follow some in house company police above FHA guild lines. This deters from the point of an FHA mortgage which is to make obtaining houses easier for everyone.Desired Settlement: Approve mortgage under FHA guild lines and send file to closing for settlement of escrow on 7/3/14

Business

Response:

RE: Complaint ID # [redacted]

[redacted]

Please be advised that Homebridge Financial Services, Inc. ("Homebridge") is in receipt

of the above referenced complaint submitted to the Revdex.com. It is always a matter

of great concern to us when we receive any consumer complaint and our goal is to provide a

thorough response to each item you have raised.

Our company procedures require that we immediately assess the validity of any

complaint and meet with the company personnel involved in the matter. In this case, the file was

discussed with division persom1el including: [redacted] (Wholesale Managing Director), [redacted] (Underwriting Team Lead), and [redacted] (Underwriting Manager).

HomeBridge is confident that this transaction was handled professionally and in

compliance with respective regulations. The borrower applied for the loan on 6117/2014 and was

diligently processed by HomeBridge staff. The items addressed above were raised as a result of

the underwriting review and analysis of the borrower's financial and credit profile as related to

FHA/HUD program guidelines. HomeBridge communicated the issues with the file to the

borrower and unfortunately the result was not favorable. A Credit Denial was issue on 7/2/14.

The reasons for the denial were:

• Undisclosed property included in a previous Chapter 7 Bankruptcy

• Mmigages associated with above mentioned property are still in borrower's name

• Loan confirmed with HUD to not meet FHA guidelines