Revdex.com Complaint [redacted] [redacted] ** [redacted] Below is a calendar of the events on this account: · June – the June bill is mailed via [redacted] · July – the June bill is due o The account was not paid in June · July – the July bill email notices are sent · July – the July bills are mailed via the [redacted] · July - The customer went to the [redacted] signed up for email notices o The customer will not get an email notice of their bill until the August billing period· July – the delinquent letters are sent to all accounts with past due balances· July – A payment is received for June and July bills plus late fees A Customer Care Agent has called the customer and explained the timing of the bills, penalties, delinquent letters and email notices We have forgiven the $letter fee as a one-time courtesy for [redacted]
Subject: ID ***This message originally read on 1/22/2017*** *** *** *** ** *** * ** *** Dear *** *** : This message is in regard to your complaint submitted on 1/4/against Municipal District Services, LLC. Your complaint was assigned ID
***You recently filed a complaint on the above mentioned company. The last we heard from you the issue was not resolved. Please provide us with an update and advised which items (if any) remain unresolvedPlease complete and return it as soon as possibleAre the issues resolved? ___x_________Yes _____________No If yes, when was the issue resolved? ________________________________________________________________________________...⇄ If no, what issues remain outstanding? I still have not received a reimbursement for my deposit for services that I no longer have with the companyThis has been ongoing for almost monthsI have taken off twice to pick up a check as instructed by the company and every time I have been given some sort of excuse as to why funds have been delayedThey advised today that the check would be ready on Friday when it was supposed to be ready for pick up on last FridayI can guarantee that I will take off, go up there, and my reimbursement check will not be in that office for some reason or another.Did you ever file your case through the court system? _____NO________ If so please include a copy of your filing or judgment for our filesSignature: *** *** Date: January 23, Please respond just as soon as possible to this inquiry. Feel free to email the information to [email protected] ; make sure to reference your case number. -- *** *** *** *** *** ***
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Revdex.com Complaint [redacted] [redacted] [redacted] Below is a calendar of the events on this account: · June 21 – the June bill is mailed via [redacted] · July 13 – the June bill is due...
o The account was not paid in June. · July 21 – the July bill email notices are sent · July 24 – the July bills are mailed via the [redacted] · July 25 - The customer went to the [redacted] signed up for email notices. o The customer will not get an email notice of their bill until the August billing period. · July 27 – the delinquent letters are sent to all accounts with past due balances. · July 31 – A payment is received for June and July bills plus late fees. A Customer Care Agent has called the customer and explained the timing of the bills, penalties, delinquent letters and email notices. We have forgiven the $10 letter fee as a one-time courtesy for [redacted]
Revdex.com Complaint [redacted] [redacted] ** [redacted] Below is a calendar of the events on this account: · June – the June bill is mailed via [redacted] · July – the June bill is due o The account was not paid in June · July – the July bill email notices are sent · July – the July bills are mailed via the [redacted] · July - The customer went to the [redacted] signed up for email notices o The customer will not get an email notice of their bill until the August billing period· July – the delinquent letters are sent to all accounts with past due balances· July – A payment is received for June and July bills plus late fees A Customer Care Agent has called the customer and explained the timing of the bills, penalties, delinquent letters and email notices We have forgiven the $letter fee as a one-time courtesy for [redacted]
Subject: ID ***This message originally read on 1/22/2017*** *** *** *** ** *** * ** *** Dear *** *** : This message is in regard to your complaint submitted on 1/4/against Municipal District Services, LLC. Your complaint was assigned ID
***You recently filed a complaint on the above mentioned company. The last we heard from you the issue was not resolved. Please provide us with an update and advised which items (if any) remain unresolvedPlease complete and return it as soon as possibleAre the issues resolved? ___x_________Yes _____________No If yes, when was the issue resolved? ________________________________________________________________________________...⇄ If no, what issues remain outstanding? I still have not received a reimbursement for my deposit for services that I no longer have with the companyThis has been ongoing for almost monthsI have taken off twice to pick up a check as instructed by the company and every time I have been given some sort of excuse as to why funds have been delayedThey advised today that the check would be ready on Friday when it was supposed to be ready for pick up on last FridayI can guarantee that I will take off, go up there, and my reimbursement check will not be in that office for some reason or another.Did you ever file your case through the court system? _____NO________ If so please include a copy of your filing or judgment for our filesSignature: *** *** Date: January 23, Please respond just as soon as possible to this inquiry. Feel free to email the information to [email protected] ; make sure to reference your case number. -- *** *** *** *** *** ***
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Revdex.com Complaint [redacted] [redacted] [redacted] Below is a calendar of the events on this account: · June 21 – the June bill is mailed via [redacted] · July 13 – the June bill is due...
o The account was not paid in June. · July 21 – the July bill email notices are sent · July 24 – the July bills are mailed via the [redacted] · July 25 - The customer went to the [redacted] signed up for email notices. o The customer will not get an email notice of their bill until the August billing period. · July 27 – the delinquent letters are sent to all accounts with past due balances. · July 31 – A payment is received for June and July bills plus late fees. A Customer Care Agent has called the customer and explained the timing of the bills, penalties, delinquent letters and email notices. We have forgiven the $10 letter fee as a one-time courtesy for [redacted]