JD Doan Custom Homes Reviews (1)
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JD Doan Custom Homes Rating
Address: 5200 46th Ave, Hyattsville, Maryland, United States, 20781-2305
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.*** *** gave you the same reply he gave us he has no intentions of standing behind the Builder Warranty Which is why we filed our complaint . The builder warranty should cover both these items for months from date of ownership.As noted in the initial compliant we've already contacted the lumber company and home depotNoted in the original complaint this was the response from Home Depot and Henson Lumber: We contacted Home
Depot and they said it’s not covered anymore since the unit was delivered over
months agoHome Depot believe they didn’t do the install that the builder
didThey will are not responsible at this point.We contacted Henson
Lumber Company directly and after several discussions and visits they agreed
the door was as issue and ordered a new doorThe replacement door Henson Lumber has is an unfinished door - it needs
stained to match the door frame and varnishedHenson Lumber sold the door to *** *** as a blank ( unfinished) door so they feel they have done all they can They feel the stain & varnish is not their responsibility.What is our next step? Do you recommend we have the repairs done ourselves and proceed and file for the cost in small claims court?
Regards,
*** ***