J&K Trash Removal, Incorporated

Date: 05/01/2017To Whom it May Concern,We apologize for any inconvenience that occurred for the delay of the dumpster deliveryOur driver just simply could not get there that day due to the amount of work he hadAlthough we take full responsible for the dumpster not being able to be
delivered, we are only willing to refund the dumpster full amount of $490.00.This was refunded on 05/01/ directly back to the customer's cardWe apologize this refund was not done at an earlier date.We will take this complaint under serious consideration and will make sure if this happens again, we will communicate to the customer better on what is going on.Sincerely,Jean BOffice Manager