I had a root canal done by DrC [redacted] in January of I returned to the dentist in February because I was still having pain from the root canalWhile there in February, I was told that since there was no nerve there, it wasn't that tooth that was causing pain and I would have to get another root canal on a different toothI told them then the tooth they were addressing was not the tooth the pain was coming fromThey did not look at the tooth from the root canal they just said give it more time for my gums to go down and the pain will go awayOn June 3, I went to urgent care because I couldn't eat or swallowUpon my arrival the doctor came in and said I need to get to the ER ASAPShe said I had an infection under the gums that couldn't be treated at Urgent Care and could be life threatening if the abbess was to spread or burstI then went to the ER when I was told I had a really bad infectionI went back to the dentist on June 5, where DrC [redacted] took x-rays and con
Product received was not what was expected after discussion with the dentist On June 28, I was seen at Modern Family dental to have a cracked tooth extractedBefore the extraction, I asked what my options were as far as partial replacement for the extracted toothI was given two options; permanent replacement and partialAt no time did I agree to have a partial dentureThe images that I was shown of a partial replacement did not look like what I received on July 12, I mentioned to the dentist and hygienist that the partial was not what I expected, I expected it to be a single partial and not a denture partialI would have never agreed to have a denture partialAfter several attempts of trying to get it to fit in my mouth, I was told to take it home and wear it so that I would get use to itIt was utterly impossible for me to wear this product in my mouth, I could not talk, saliva kept filling my mouth and it dug into the roof of my mouth (right behind my top front
I'll staI'll start by saying this was to most disappointing experience I've ever had with a dental practiceI had two teeth that had split their roots and needed to be replacedI decided to go with implantsAfter going to several dentist consultations I choose Modern Family Dental in Concord NCOf the two teeth that I wanted replaced with implants, one had already been pulled and was healed, the other, my front tooth still needed to be extractedAt my consultation, the Dr said the the front would need a bone graphHe quoted a price of $for pulling the tooth, the bone graph and for a retainer (a plastic piece resembling a [redacted] ) with some composite bonds that he would make to resemble the tooth that was missingI would wear this while going through the implant processThe cost of each implant was quoted as $a piece for a total of $for everythingThis also included two CT scans, one for the upper jaw and one for the lowerThis is where I should have known to be cautious with this particular office because the CT scans cover the entire face but this office charges twice, again one for for the upper jaw and again for the lower jawAgainst, in hindsight, my better judgment I went forward with the quoted planThe first step was to make the [redacted] piece to cover the missing front toothUpon arrival the office manager asked for a payment of $dollars which I paidThe receipt had no information as to what I payed for, when asked the office manager replied with dental jargon that I repeatedly express confusion aboutShe made no attempt to explain to my satisfactionI asked for but never received a detailed receiptWhile having the mold of my mouth done for the making of the retainer I spoke with the dentist about it and he said that she had charged my for the CT scans and he reiterated the $cost covering the tooth extraction, bone graph and retainerI informed that I had a recent CT scan from another dentist and the I would bring that on my next visitWhen I return to receive the retainer ( [redacted] ) I told the office manager that I wanted to have someone explain to me the $that I had given them and what that actually coveredIt turns out that she did not charge for the CT scans, the cost when broken was $for the retainer and $for the composite bonds that was to squirted into the Tetainer to resemble a toothFurther breakdown shown that the bone graph was going to cost $dollar and another $for the extraction for a total of over dollarsTheee times the quoted priceAt this point I knew I would not move forward with this preditory dental officeI was charged (robbed) $for the useless retainer and sent on my wayThe office manager was totally unprofessional, made no attempt to apologize for the misleading consultation nor brought the doctor out to ask why he misquoted in his consultation and then lied to me about what I had been charge for, making sure to never mention the $price of making a fake tooth or the other quotes for the bone graph and extractionThey made sure to keep him hidden away while I was thereI feel like I was ripped off and taken advantage of by an office that is supposed to have your best interest at heartMy recommendation is stay far away from this place
per their policy I prepaid for a tooth extraction (pulled) but blood pressure was high and dentist refused to pull without a waiverask for a refund per their policy I prepaid for a tooth extraction on 07/after a preliminary exampaid with credit card from credit union ($216)Tooth was to be pulled 07/When I came back in (7-26) for tooth pull, was reexamed and blood pressure checked and pressure to high for themthey rechecked more times and told they couldn't do itInformed them blood pressure was being monitored by doctor and I was taking medication for itdentist informed me they would need a waiver form from doctor to proceed and I would need to call himtold them if that was their policy okay but I would try someone else and could I get my money back (reund)was told no and their policy was I had to wait days for a refund and I had signed a paper agreeing to this when I made my paymentWent to new dentist (drscott) the next week and he pulled the tooth
This office has not returned money owed to us It's been over two years, about, since we last went to Modern Family Dental for careAfter we switched to a different Dr., I requested my credit be returned to usI called, left messages, and emailed the staffI received no responseI basically gave up, hoping they'd realize the credit during tax timeStill, no refundThis past December, out of the blue, I was contacted by their office to schedule a cleaningI told the staff member that I no longer was a patient at their practiceI informed her of the refund that was owed to me She verified this refund and asked for my check card numberShe said she would forward this information to the finance managerShe also informed me, the transaction/refund could take up to six weeksMore than six weeks later, on February 9, I called the office againThe front desk person told me that she didn't know what the outcome of the matter wasShe told me she would refer my issue to the fina
The doctors and staff at Modern Family Dental Care are wonderful! Everyone was friendly, the office was clean, the prices were what I expectedI am happy I found this dentist!
the teeth look like a child made them and the lower one look like they used sand paper on them maid my mouth very sore
2/12/ NS WIN I WAS THERE ON 4/12/ ASKING TO GET JOUSTED THEY MESSED THEM UP
I prepaid for services this summerI cancelled that appointment and asked for a refundIt's almost December and they still have not issued my checkI've called several times and my check still has not been issuedI just want someone will take my issue seriously and issue my checkI shouldn't have to keep following up with this company about my money
Product received was not what was expected after discussion with the dentist
On June 28, I was seen at Modern Family dental to have a cracked tooth extractedBefore the extraction, I asked what my options were as far as partial replacement for the extracted toothI was given two options; permanent replacement and partialAt no time did I agree to have a partial dentureThe images that I was shown of a partial replacement did not look like what I received on July 12, I mentioned to the dentist and hygienist that the partial was not what I expected, I expected it to be a single partial and not a denture partialI would have never agreed to have a denture partialAfter several attempts of trying to get it to fit in my mouth, I was told to take it home and wear it so that I would get use to itIt was utterly impossible for me to wear this product in my mouth, I could not talk, saliva kept filling my mouth and it dug into the roof of my mouth (right behind my top front
Very helpful and thoroughWalked me through what all I neededI'm afraid of the dentist, everyone I dealt with was very calming and understanding of my fears
This office has not returned money owed to us
It's been over two years, about, since we last went to Modern Family Dental for careAfter we switched to a different Dr., I requested my credit be returned to usI called, left messages, and emailed the staffI received no responseI basically gave up, hoping they'd realize the credit during tax timeStill, no refundThis past December, out of the blue, I was contacted by their office to schedule a cleaningI told the staff member that I no longer was a patient at their practiceI informed her of the refund that was owed to me She verified this refund and asked for my check card numberShe said she would forward this information to the finance managerShe also informed me, the transaction/refund could take up to six weeksMore than six weeks later, on February 9, I called the office againThe front desk person told me that she didn't know what the outcome of the matter wasShe told me she would refer my issue to the fina
I'll staI'll start by saying this was to most disappointing experience I've ever had with a dental practiceI had two teeth that had split their roots and needed to be replacedI decided to go with implantsAfter going to several dentist consultations I choose Modern Family Dental in Concord NCOf the two teeth that I wanted replaced with implants, one had already been pulled and was healed, the other, my front tooth still needed to be extractedAt my consultation, the Dr said the the front would need a bone graphHe quoted a price of $for pulling the tooth, the bone graph and for a retainer (a plastic piece resembling a ***) with some composite bonds that he would make to resemble the tooth that was missingI would wear this while going through the implant processThe cost of each implant was quoted as $a piece for a total of $for everythingThis also included two CT scans, one for the upper jaw and one for the lowerThis is where I should have known to be cautious with this particular office because the CT scans cover the entire face but this office charges twice, again one for for the upper jaw and again for the lower jawAgainst, in hindsight, my better judgment I went forward with the quoted planThe first step was to make the *** piece to cover the missing front toothUpon arrival the office manager asked for a payment of $dollars which I paidThe receipt had no information as to what I payed for, when asked the office manager replied with dental jargon that I repeatedly express confusion aboutShe made no attempt to explain to my satisfactionI asked for but never received a detailed receiptWhile having the mold of my mouth done for the making of the retainer I spoke with the dentist about it and he said that she had charged my for the CT scans and he reiterated the $cost covering the tooth extraction, bone graph and retainerI informed that I had a recent CT scan from another dentist and the I would bring that on my next visitWhen I return to receive the retainer (***) I told the office manager that I wanted to have someone explain to me the $that I had given them and what that actually coveredIt turns out that she did not charge for the CT scans, the cost when broken was $for the retainer and $for the composite bonds that was to squirted into the Tetainer to resemble a toothFurther breakdown shown that the bone graph was going to cost $dollar and another $for the extraction for a total of over dollarsTheee times the quoted priceAt this point I knew I would not move forward with this preditory dental officeI was charged (robbed) $for the useless retainer and sent on my wayThe office manager was totally unprofessional, made no attempt to apologize for the misleading consultation nor brought the doctor out to ask why he misquoted in his consultation and then lied to me about what I had been charge for, making sure to never mention the $price of making a fake tooth or the other quotes for the bone graph and extractionThey made sure to keep him hidden away while I was thereI feel like I was ripped off and taken advantage of by an office that is supposed to have your best interest at heartMy recommendation is stay far away from this place
I found this dental office to be very accommodating with finances People know dentistry is not cheap The had options and asked me what worked best for me After a few days of thinking about it, they were very helpful
per their policy I prepaid for a tooth extraction (pulled) but blood pressure was high and dentist
refused to pull without a waiverask for a refund
per their policy I prepaid for a tooth extraction on 07/after a preliminary exampaid with credit card from credit union ($216)Tooth was to be pulled 07/When I came back in (7-26) for tooth pull, was reexamed and blood pressure checked and pressure to high for themthey rechecked more times and told they couldn't do itInformed them blood pressure was being monitored by doctor and I was taking medication for itdentist informed me they would need a waiver form from doctor to proceed
and I would need to call himtold them if that was their policy okay but I would try someone else
and could I get my money back (reund)was told no and their policy was I had to wait days for a refund and I had signed a paper agreeing to this when I made my paymentWent to new dentist (drscott) the next week and he pulled the tooth
I was told that I had to allow them access to my bank account to do automatic drafts in order to get on the schedule for dental work
On February 2, I had a 1st dental appointment, cleaning, pictures and x-rays with screeningI inquired about the difference and price of crowns or veneers on my front teeth and was told by the dentist and two of the staff that there was not that much differenceNo one would tell me the pricesAfter the sreening and cleaning, I was led to the "financial person", MelissaWe talked about the treatment plan and costsShe typed up the paperwork and it showed that the plan was to start on two crowns on teeth and I told her that was not what we had just talked aboutShe said that to start with two teeth in the front would cost more and again I asked about the cost difference for crowns and veneersShe said there is not that much differenceShe told me that I needed to pay $and how did I want to schedule the paymentsI gave her my d
Took mother to Modern Family Dental Care for crown work on one of her teeth4/12/ The work was done incorrectly and she was in a lot of pain After going back several times issue was not resolved Took her to another dentist and they found the problem and had to redo the work Contacted Modern Family and explained to them the issues and well as provided them with x-rays before and after The dentist, Taj *H*** said he thought he could fix it but it didn't work out They said is it up to management to refund the money but refuses to give me the name of the manager For over a month I have followed up and still get numerous excuses that someone is out to lunch or out of town or haven't responded
Product_Or_Service: Dental Care
I had a root canal done by DrC*** in January of I returned to the dentist in February because I was still having pain from the root canalWhile there in February, I was told that since there was no nerve there, it wasn't that tooth that was causing pain and I would have to get another root canal on a different toothI told them then the tooth they were addressing was not the tooth the pain was coming fromThey did not look at the tooth from the root canal they just said give it more time for my gums to go down and the pain will go awayOn June 3, I went to urgent care because I couldn't eat or swallowUpon my arrival the doctor came in and said I need to get to the ER ASAPShe said I had an infection under the gums that couldn't be treated at Urgent Care and could be life threatening if the abbess was to spread or burstI then went to the ER when I was told I had a really bad infectionI went back to the dentist on June 5, where DrC*** took x-rays and con
THIEVES!! Stay away plz! They wrongly charged my dad for service they didn't provide twice on auto-billAgreed to refund for the two wrong charges - has been months already and keep promising to refund but till this day still no refundTalked to them multiple times but they still won't refund! Stay away! Shady business practices!
I had a root canal done by DrC [redacted] in January of I returned to the dentist in February because I was still having pain from the root canalWhile there in February, I was told that since there was no nerve there, it wasn't that tooth that was causing pain and I would have to get another root canal on a different toothI told them then the tooth they were addressing was not the tooth the pain was coming fromThey did not look at the tooth from the root canal they just said give it more time for my gums to go down and the pain will go awayOn June 3, I went to urgent care because I couldn't eat or swallowUpon my arrival the doctor came in and said I need to get to the ER ASAPShe said I had an infection under the gums that couldn't be treated at Urgent Care and could be life threatening if the abbess was to spread or burstI then went to the ER when I was told I had a really bad infectionI went back to the dentist on June 5, where DrC [redacted] took x-rays and con
Product received was not what was expected after discussion with the dentist On June 28, I was seen at Modern Family dental to have a cracked tooth extractedBefore the extraction, I asked what my options were as far as partial replacement for the extracted toothI was given two options; permanent replacement and partialAt no time did I agree to have a partial dentureThe images that I was shown of a partial replacement did not look like what I received on July 12, I mentioned to the dentist and hygienist that the partial was not what I expected, I expected it to be a single partial and not a denture partialI would have never agreed to have a denture partialAfter several attempts of trying to get it to fit in my mouth, I was told to take it home and wear it so that I would get use to itIt was utterly impossible for me to wear this product in my mouth, I could not talk, saliva kept filling my mouth and it dug into the roof of my mouth (right behind my top front
I'll staI'll start by saying this was to most disappointing experience I've ever had with a dental practiceI had two teeth that had split their roots and needed to be replacedI decided to go with implantsAfter going to several dentist consultations I choose Modern Family Dental in Concord NCOf the two teeth that I wanted replaced with implants, one had already been pulled and was healed, the other, my front tooth still needed to be extractedAt my consultation, the Dr said the the front would need a bone graphHe quoted a price of $for pulling the tooth, the bone graph and for a retainer (a plastic piece resembling a [redacted] ) with some composite bonds that he would make to resemble the tooth that was missingI would wear this while going through the implant processThe cost of each implant was quoted as $a piece for a total of $for everythingThis also included two CT scans, one for the upper jaw and one for the lowerThis is where I should have known to be cautious with this particular office because the CT scans cover the entire face but this office charges twice, again one for for the upper jaw and again for the lower jawAgainst, in hindsight, my better judgment I went forward with the quoted planThe first step was to make the [redacted] piece to cover the missing front toothUpon arrival the office manager asked for a payment of $dollars which I paidThe receipt had no information as to what I payed for, when asked the office manager replied with dental jargon that I repeatedly express confusion aboutShe made no attempt to explain to my satisfactionI asked for but never received a detailed receiptWhile having the mold of my mouth done for the making of the retainer I spoke with the dentist about it and he said that she had charged my for the CT scans and he reiterated the $cost covering the tooth extraction, bone graph and retainerI informed that I had a recent CT scan from another dentist and the I would bring that on my next visitWhen I return to receive the retainer ( [redacted] ) I told the office manager that I wanted to have someone explain to me the $that I had given them and what that actually coveredIt turns out that she did not charge for the CT scans, the cost when broken was $for the retainer and $for the composite bonds that was to squirted into the Tetainer to resemble a toothFurther breakdown shown that the bone graph was going to cost $dollar and another $for the extraction for a total of over dollarsTheee times the quoted priceAt this point I knew I would not move forward with this preditory dental officeI was charged (robbed) $for the useless retainer and sent on my wayThe office manager was totally unprofessional, made no attempt to apologize for the misleading consultation nor brought the doctor out to ask why he misquoted in his consultation and then lied to me about what I had been charge for, making sure to never mention the $price of making a fake tooth or the other quotes for the bone graph and extractionThey made sure to keep him hidden away while I was thereI feel like I was ripped off and taken advantage of by an office that is supposed to have your best interest at heartMy recommendation is stay far away from this place
per their policy I prepaid for a tooth extraction (pulled) but blood pressure was high and dentist refused to pull without a waiverask for a refund per their policy I prepaid for a tooth extraction on 07/after a preliminary exampaid with credit card from credit union ($216)Tooth was to be pulled 07/When I came back in (7-26) for tooth pull, was reexamed and blood pressure checked and pressure to high for themthey rechecked more times and told they couldn't do itInformed them blood pressure was being monitored by doctor and I was taking medication for itdentist informed me they would need a waiver form from doctor to proceed and I would need to call himtold them if that was their policy okay but I would try someone else and could I get my money back (reund)was told no and their policy was I had to wait days for a refund and I had signed a paper agreeing to this when I made my paymentWent to new dentist (drscott) the next week and he pulled the tooth
This office has not returned money owed to us It's been over two years, about, since we last went to Modern Family Dental for careAfter we switched to a different Dr., I requested my credit be returned to usI called, left messages, and emailed the staffI received no responseI basically gave up, hoping they'd realize the credit during tax timeStill, no refundThis past December, out of the blue, I was contacted by their office to schedule a cleaningI told the staff member that I no longer was a patient at their practiceI informed her of the refund that was owed to me She verified this refund and asked for my check card numberShe said she would forward this information to the finance managerShe also informed me, the transaction/refund could take up to six weeksMore than six weeks later, on February 9, I called the office againThe front desk person told me that she didn't know what the outcome of the matter wasShe told me she would refer my issue to the fina
I would highly recommend Modern Family Dental CareDr Taj H [redacted] and the staff did a great job, with a short wait time
The doctors and staff at Modern Family Dental Care are wonderful! Everyone was friendly, the office was clean, the prices were what I expectedI am happy I found this dentist!
the teeth look like a child made them and the lower one look like they used sand paper on them maid my mouth very sore
2/12/ NS WIN I WAS THERE ON 4/12/ ASKING TO GET JOUSTED THEY MESSED THEM UP
I prepaid for services this summerI cancelled that appointment and asked for a refundIt's almost December and they still have not issued my checkI've called several times and my check still has not been issuedI just want someone will take my issue seriously and issue my checkI shouldn't have to keep following up with this company about my money
Product received was not what was expected after discussion with the dentist
On June 28, I was seen at Modern Family dental to have a cracked tooth extractedBefore the extraction, I asked what my options were as far as partial replacement for the extracted toothI was given two options; permanent replacement and partialAt no time did I agree to have a partial dentureThe images that I was shown of a partial replacement did not look like what I received on July 12, I mentioned to the dentist and hygienist that the partial was not what I expected, I expected it to be a single partial and not a denture partialI would have never agreed to have a denture partialAfter several attempts of trying to get it to fit in my mouth, I was told to take it home and wear it so that I would get use to itIt was utterly impossible for me to wear this product in my mouth, I could not talk, saliva kept filling my mouth and it dug into the roof of my mouth (right behind my top front
Very helpful and thoroughWalked me through what all I neededI'm afraid of the dentist, everyone I dealt with was very calming and understanding of my fears
This office has not returned money owed to us
It's been over two years, about, since we last went to Modern Family Dental for careAfter we switched to a different Dr., I requested my credit be returned to usI called, left messages, and emailed the staffI received no responseI basically gave up, hoping they'd realize the credit during tax timeStill, no refundThis past December, out of the blue, I was contacted by their office to schedule a cleaningI told the staff member that I no longer was a patient at their practiceI informed her of the refund that was owed to me She verified this refund and asked for my check card numberShe said she would forward this information to the finance managerShe also informed me, the transaction/refund could take up to six weeksMore than six weeks later, on February 9, I called the office againThe front desk person told me that she didn't know what the outcome of the matter wasShe told me she would refer my issue to the fina
I'll staI'll start by saying this was to most disappointing experience I've ever had with a dental practiceI had two teeth that had split their roots and needed to be replacedI decided to go with implantsAfter going to several dentist consultations I choose Modern Family Dental in Concord NCOf the two teeth that I wanted replaced with implants, one had already been pulled and was healed, the other, my front tooth still needed to be extractedAt my consultation, the Dr said the the front would need a bone graphHe quoted a price of $for pulling the tooth, the bone graph and for a retainer (a plastic piece resembling a ***) with some composite bonds that he would make to resemble the tooth that was missingI would wear this while going through the implant processThe cost of each implant was quoted as $a piece for a total of $for everythingThis also included two CT scans, one for the upper jaw and one for the lowerThis is where I should have known to be cautious with this particular office because the CT scans cover the entire face but this office charges twice, again one for for the upper jaw and again for the lower jawAgainst, in hindsight, my better judgment I went forward with the quoted planThe first step was to make the *** piece to cover the missing front toothUpon arrival the office manager asked for a payment of $dollars which I paidThe receipt had no information as to what I payed for, when asked the office manager replied with dental jargon that I repeatedly express confusion aboutShe made no attempt to explain to my satisfactionI asked for but never received a detailed receiptWhile having the mold of my mouth done for the making of the retainer I spoke with the dentist about it and he said that she had charged my for the CT scans and he reiterated the $cost covering the tooth extraction, bone graph and retainerI informed that I had a recent CT scan from another dentist and the I would bring that on my next visitWhen I return to receive the retainer (***) I told the office manager that I wanted to have someone explain to me the $that I had given them and what that actually coveredIt turns out that she did not charge for the CT scans, the cost when broken was $for the retainer and $for the composite bonds that was to squirted into the Tetainer to resemble a toothFurther breakdown shown that the bone graph was going to cost $dollar and another $for the extraction for a total of over dollarsTheee times the quoted priceAt this point I knew I would not move forward with this preditory dental officeI was charged (robbed) $for the useless retainer and sent on my wayThe office manager was totally unprofessional, made no attempt to apologize for the misleading consultation nor brought the doctor out to ask why he misquoted in his consultation and then lied to me about what I had been charge for, making sure to never mention the $price of making a fake tooth or the other quotes for the bone graph and extractionThey made sure to keep him hidden away while I was thereI feel like I was ripped off and taken advantage of by an office that is supposed to have your best interest at heartMy recommendation is stay far away from this place
I found this dental office to be very accommodating with finances People know dentistry is not cheap The had options and asked me what worked best for me After a few days of thinking about it, they were very helpful
per their policy I prepaid for a tooth extraction (pulled) but blood pressure was high and dentist
refused to pull without a waiverask for a refund
per their policy I prepaid for a tooth extraction on 07/after a preliminary exampaid with credit card from credit union ($216)Tooth was to be pulled 07/When I came back in (7-26) for tooth pull, was reexamed and blood pressure checked and pressure to high for themthey rechecked more times and told they couldn't do itInformed them blood pressure was being monitored by doctor and I was taking medication for itdentist informed me they would need a waiver form from doctor to proceed
and I would need to call himtold them if that was their policy okay but I would try someone else
and could I get my money back (reund)was told no and their policy was I had to wait days for a refund and I had signed a paper agreeing to this when I made my paymentWent to new dentist (drscott) the next week and he pulled the tooth
I would highly recommend Modern Family Dental CareDr Taj H*** and the staff did a great job, with a short wait time
I was told that I had to allow them access to my bank account to do automatic drafts in order to get on the schedule for dental work
On February 2, I had a 1st dental appointment, cleaning, pictures and x-rays with screeningI inquired about the difference and price of crowns or veneers on my front teeth and was told by the dentist and two of the staff that there was not that much differenceNo one would tell me the pricesAfter the sreening and cleaning, I was led to the "financial person", MelissaWe talked about the treatment plan and costsShe typed up the paperwork and it showed that the plan was to start on two crowns on teeth and I told her that was not what we had just talked aboutShe said that to start with two teeth in the front would cost more and again I asked about the cost difference for crowns and veneersShe said there is not that much differenceShe told me that I needed to pay $and how did I want to schedule the paymentsI gave her my d
Took mother to Modern Family Dental Care for crown work on one of her teeth4/12/ The work was done incorrectly and she was in a lot of pain After going back several times issue was not resolved Took her to another dentist and they found the problem and had to redo the work Contacted Modern Family and explained to them the issues and well as provided them with x-rays before and after The dentist, Taj *H*** said he thought he could fix it but it didn't work out They said is it up to management to refund the money but refuses to give me the name of the manager For over a month I have followed up and still get numerous excuses that someone is out to lunch or out of town or haven't responded
Product_Or_Service: Dental Care
I had a root canal done by DrC*** in January of I returned to the dentist in February because I was still having pain from the root canalWhile there in February, I was told that since there was no nerve there, it wasn't that tooth that was causing pain and I would have to get another root canal on a different toothI told them then the tooth they were addressing was not the tooth the pain was coming fromThey did not look at the tooth from the root canal they just said give it more time for my gums to go down and the pain will go awayOn June 3, I went to urgent care because I couldn't eat or swallowUpon my arrival the doctor came in and said I need to get to the ER ASAPShe said I had an infection under the gums that couldn't be treated at Urgent Care and could be life threatening if the abbess was to spread or burstI then went to the ER when I was told I had a really bad infectionI went back to the dentist on June 5, where DrC*** took x-rays and con
THIEVES!! Stay away plz! They wrongly charged my dad for service they didn't provide twice on auto-billAgreed to refund for the two wrong charges - has been months already and keep promising to refund but till this day still no refundTalked to them multiple times but they still won't refund! Stay away! Shady business practices!