Juniata Valley Bank

August 30, 2017Dear [redacted];Please be advised of our reciept of complaint [redacted] addressed to [redacted] on Monday, August 28, 2017. Upon review of the complaint and all relevant system reports we have concurred that the fees of $296 were erroneously charged to this customer. The customer...

was previously refunded $111 of this $296 on August 9, 2017. As such the remaining $185 will be refunded to the customer today.Thank you.Brent M.VP, Compliance Officer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the erroneous money being refunded was satisfactory. I hope they actually work with the customer to resolve these issues better before the member must resort to these means. 
Regards,
[redacted]