I ordered and was charged at the time for three accessories on order number [redacted] on 5/2/I still have not received the backorder totaling I have been in contact with [redacted] via email multiple timesOn 11/20/he stated that the product would ship in early December, with no response and after sending emails on 12/9, 12/21, 1/23, 2/2, 2/8, 2/16, and 2/18, he finally decides to respond (probably due to the fact I put a negative, but professional review on his Facebook page) stating: "I apologize for the delays, we’ve been attending non-stop trade shows They basically been on the road since the SHOT Show in January I’m contacting our supplier today and get some additional information We expecting a shipment that will whip out all our backorders an put inventory back in stock We deeply apologize for the delays and totally understand your frustration." It is now 3/11/months after placing the order and I have asked for an update and/or a refund
Just filed a complaint with the Revdex.comAlong with others that have never received their order product and never received a refundTwo years ago my girlfriend ordered a monocular, order #We never received itAfter dozens of attempts to phone, leave messages, and email, no one ever returned the calls or emailsRecently I discovered (by looking at Browe IncFacebook page, that many other customers have also been stolen from, never getting the product they ordered or a refundMany attempts by all, no one ever getting a response from the companyDo no business with Browe IncYou will lose your moneyGoogle Browe Incand Fraud
I ordered and was charged at the time for three accessories on order number *** on 5/2/I still have not received the backorder totaling I have been in contact with *** *** via email multiple timesOn 11/20/he stated that the product would ship in early December, with no response and after sending emails on 12/9, 12/21, 1/23, 2/2, 2/8, 2/16, and 2/18, he finally decides to respond (probably due to the fact I put a negative, but professional review on his Facebook page) stating:
"I apologize for the delays, we’ve been attending non-stop trade shows They basically been on the road since the SHOT Show in January I’m contacting our supplier today and get some additional information We expecting a shipment that will whip out all our backorders an put inventory back in stock
We deeply apologize for the delays and totally understand your frustration."
It is now 3/11/months after placing the order and I have asked for an update and/or a refund
I purchased a Browe Combat Optic on March 24, I was notified it would take weeks to shipIt did not ship until weeks (June 2, 2016)The illuminated reticle shuts off when the rifle is fired*** ***, the President of the company, identfied the issue as a short in the battery capWhen I asked to return the optic for a refund, I received no response via email, Facebook message, or phone callPhone calls are not answered nor returned when a message is leftOnce a problem was identified, there were no more responses via emailI have attempted to contact the company for two months now with no successReturns to the factory are not authorized without a return authorization number which can only be received over the phone or via a request using their website's email form With no response to the only option for returning, customers are stuck with an expensive piece of gear that does not function
I ordered and was charged at the time for three accessories on order number [redacted] on 5/2/I still have not received the backorder totaling I have been in contact with [redacted] via email multiple timesOn 11/20/he stated that the product would ship in early December, with no response and after sending emails on 12/9, 12/21, 1/23, 2/2, 2/8, 2/16, and 2/18, he finally decides to respond (probably due to the fact I put a negative, but professional review on his Facebook page) stating: "I apologize for the delays, we’ve been attending non-stop trade shows They basically been on the road since the SHOT Show in January I’m contacting our supplier today and get some additional information We expecting a shipment that will whip out all our backorders an put inventory back in stock We deeply apologize for the delays and totally understand your frustration." It is now 3/11/months after placing the order and I have asked for an update and/or a refund
Just filed a complaint with the Revdex.comAlong with others that have never received their order product and never received a refundTwo years ago my girlfriend ordered a monocular, order #We never received itAfter dozens of attempts to phone, leave messages, and email, no one ever returned the calls or emailsRecently I discovered (by looking at Browe IncFacebook page, that many other customers have also been stolen from, never getting the product they ordered or a refundMany attempts by all, no one ever getting a response from the companyDo no business with Browe IncYou will lose your moneyGoogle Browe Incand Fraud
Ordered a part 09-13- Website showed part "in stock." Still haven't received part Can't get a response via email or phone
I ordered and was charged at the time for three accessories on order number *** on 5/2/I still have not received the backorder totaling I have been in contact with *** *** via email multiple timesOn 11/20/he stated that the product would ship in early December, with no response and after sending emails on 12/9, 12/21, 1/23, 2/2, 2/8, 2/16, and 2/18, he finally decides to respond (probably due to the fact I put a negative, but professional review on his Facebook page) stating:
"I apologize for the delays, we’ve been attending non-stop trade shows They basically been on the road since the SHOT Show in January I’m contacting our supplier today and get some additional information We expecting a shipment that will whip out all our backorders an put inventory back in stock
We deeply apologize for the delays and totally understand your frustration."
It is now 3/11/months after placing the order and I have asked for an update and/or a refund
I purchased a Browe Combat Optic on March 24, I was notified it would take weeks to shipIt did not ship until weeks (June 2, 2016)The illuminated reticle shuts off when the rifle is fired*** ***, the President of the company, identfied the issue as a short in the battery capWhen I asked to return the optic for a refund, I received no response via email, Facebook message, or phone callPhone calls are not answered nor returned when a message is leftOnce a problem was identified, there were no more responses via emailI have attempted to contact the company for two months now with no successReturns to the factory are not authorized without a return authorization number which can only be received over the phone or via a request using their website's email form With no response to the only option for returning, customers are stuck with an expensive piece of gear that does not function