Initial Business Response /* (1000, 15, 2017/05/31) */
***Document Attached***
Just received letter today 5-30-Its the only letter received by LCR We have already dealt with this customer with the Attorney General WE have signed invoices and documented text messages about all repairs done
to customers truck We did more repairs then he stated and have proof of authization for the repairs and a signed invoice that the customer got a copy of the customer even got a email copy of invoice Any question please call ***
In addition there was never a price quote given and they insisted that we repair there truckWe was a week out on the repair and tried to get them to use another shop by they just insisted for us to do it for some reason And also the phone number you have on file is not LCR Our number is *** What there are stating for the quote is almost what the parts for a clutch and kit alone would cost
Initial Business Response /* (1000, 15, 2017/05/31) */
***Document Attached***
Just received letter today 5-30-Its the only letter received by LCR We have already dealt with this customer with the Attorney General WE have signed invoices and documented text messages about all repairs done
to customers truck We did more repairs then he stated and have proof of authization for the repairs and a signed invoice that the customer got a copy of the customer even got a email copy of invoice Any question please call ***
In addition there was never a price quote given and they insisted that we repair there truckWe was a week out on the repair and tried to get them to use another shop by they just insisted for us to do it for some reason And also the phone number you have on file is not LCR Our number is *** What there are stating for the quote is almost what the parts for a clutch and kit alone would cost