Legging Army

The leggings are cut with different fabric pieces, the legging is in perfect condition and in fact this is one of our top selling styles, this legging was shipped in perfect condition to the customerWe will honor a refund with a $restocking fee as stated on our policy https://leggingarmy.com/shipping-returns/The customer can exchange the item but we are not responsible for S&H also stated on our websitehttps://leggingarmy.com/shipping-returns/ Back of legging.side of legging

I am rejecting this response because:I did not damage the product sent

It it not our... fault if you do not take the time to read product descriptions or shipping times. It is stated on our website that holidays can cause delays. (Please note that Holiday Peak Seasons and Extremely High Volumes can cause ship delays) https://leggingarmy.com/shipping-returns/In order to solve this issue please return the leggings and we will issue a refund as long as the tags are attached and they are in new condition. We will charge a $3.50 restocking fee as stated on our website.

We do not cover damage caused by the customerScissors are not used by our quality control team, and all seams are inspected The item is clearly cut by the customer

I am rejecting this response because:I'm still not satisfied with the fact that I was ignored times and I just recently sent an email and was never given a responseThe company never made an effort to help me or explain the shipping delayI didn't even order during the holiday season, I ordered this before DecemberYour delay ship times during holidays is vague and should show a date/time frameI ordered before December which to me is not holiday rushEvery other company is able to deliver on time before DecemberThe fact of the matter is I'm really upset with customer service and the fact that I was ignored and not taken care of

In order to complete a claim a customer must submit an order number so we can document their account and take the proper steps to complete their claimIf you cannot provide the order number we cannot complete your claim. https://leggingarmy.com/shipping-returns/

I am rejecting this response because:I did not damage the product sent.

The item was delivered on Feb. 21st VIA USPS.com tracking.  We will not refund an order that has been delivered.  Our shipping&Return policy states we do not cover loss, theft, incorrect or insufficient address entries.Customers tracking for order# 1[redacted]7...

[redacted]Our shipping and Return policy is included for your convenience.https://leggingarmy.com/shipping-returns/

The leggings are cut with different fabric pieces, the legging is in perfect condition and in fact this is one of our top selling styles, this legging was shipped in perfect condition to the customer. We will honor a refund with a $3.50 restocking fee as stated on our policy...

 https://leggingarmy.com/shipping-returns/. The customer can exchange the item but we are not responsible for S&H also stated on our website. https://leggingarmy.com/shipping-returns/ Back of legging.side of legging

It it not our...

fault if you do not take the time to read product descriptions or shipping times. It is stated on our website that holidays can cause delays. (Please note that Holiday Peak Seasons and Extremely High Volumes can cause ship delays) https://leggingarmy.com/shipping-returns/In order to solve this issue please return the leggings and we will issue a refund as long as the tags are attached and they are in new condition. We will charge a $3.50 restocking fee as stated on our website.

Shipping & Return policy- https://leggingarmy.com/shipping-returns/ Affiliate purchase- https://leggingarmy.com/affiliate-sign-up/ Delivered conformation for order#59208-  https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=94001102008832...⇄

Legging Army is not responsible for accidental customer inflicted damage. The leggings were sent in new condition undamaged, Legging Army will accept or deny any claim upon inspection .