I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Not at once did I curse at anyone on the telephoneI work in the emergency room department and on that day I was at the front desk in which we call greeterThe wife/owner had already answer the phone and can hear attitude in her voiceI filed this complaint on behalf of myself and other employees that work at the hospital and we just choose to take our business else whereOn a positive note the restaurant has great food and [redacted] the delivery driver is awesome never had a issue with herTo run a business the owner just needs to tone the attitude down a notch and just listen instead of over talking a customer when they are trying to explainTo be in the background yelling we will not fix it I find was very rudeHer husband I will say offered to make another sandwich but the girl that the burger was food just stated she was fine she didn't want another the phone call was only to inform the company that the burger was incorrect not to call and start a argument or anything just to informI wouldn't want this to ruin the business to the public I wrote the Revdex.com due to the owners wife attitude on that day this could have been handled very differentRegards, [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Not at once did I curse at anyone on the telephoneI work in the emergency room department and on that day I was at the front desk in which we call greeterThe wife/owner had already answer the phone and can hear attitude in her voiceI filed this complaint on behalf of myself and other employees that work at the hospital and we just choose to take our business else whereOn a positive note the restaurant has great food and [redacted] the delivery driver is awesome never had a issue with herTo run a business the owner just needs to tone the attitude down a notch and just listen instead of over talking a customer when they are trying to explainTo be in the background yelling we will not fix it I find was very rudeHer husband I will say offered to make another sandwich but the girl that the burger was food just stated she was fine she didn't want another the phone call was only to inform the company that the burger was incorrect not to call and start a argument or anything just to informI wouldn't want this to ruin the business to the public I wrote the Revdex.com due to the owners wife attitude on that day this could have been handled very differentRegards, [redacted]