Memorial Funeral Home

We provided a refund for the headstoneOnce the record was reopened the system marked it as showing a balanceSince then the record has been closed with a zero balanceWe will also place a vase on the headstone at no charge

We have been in contact with the consumer and have mailed all the information she requested. We have sent this to her on a couple of other occasions. We overnighted this to her last week and we have not heard from her

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We provided a refund for the headstone. Once the record was reopened the system marked it as showing a balance. Since then the record has been closed with a zero balance. We will also place a vase on the headstone at no charge.