Our general manager Marvin Pinckney is communication wth this customer We ordered a part that should fix the issue and promised a loaner vehicle while the work is to be completed
thks
metro ford
Vehicle was in service on 07/29/2016 cust had driven approximately 2300 miles since purchase date. We had not been contacted with any issues with the vehicle until now. Vehicle was sold with a 30 day 1000 mile warranty free from us. We offered to pay for any work on the vehicle...
she might need even though our 30 day 1000 mile warranty had come and gone. We also offered to give her a ride home to look at her other concerns with the vehicle. She refused.
[redacted]General manager
There is too much information so that I can not see what the customer is looking for. Please respond with the resolution and why.
thks
[redacted]
metro ford
Again we can resolve any issues in service. Vehicle in question is under extended warranty. I wil be happy to cove the cost of a rental car needed while repairs are made. Customer just needs to contact he sales rep. And let him know about this response.
Our general manager Marvin Pinckney is communication wth this customer We ordered a part that should fix the issue and promised a loaner vehicle while the work is to be completed
thks
metro ford
Vehicle was in service on 07/29/2016 cust had driven approximately 2300 miles since purchase date. We had not been contacted with any issues with the vehicle until now. Vehicle was sold with a 30 day 1000 mile warranty free from us. We offered to pay for any work on the vehicle...
she might need even though our 30 day 1000 mile warranty had come and gone. We also offered to give her a ride home to look at her other concerns with the vehicle. She refused.
[redacted]General manager
There is too much information so that I can not see what the customer is looking for. Please respond with the resolution and why.
thks
[redacted]
metro ford
Again we can resolve any issues in service. Vehicle in question is under extended warranty. I wil be happy to cove the cost of a rental car needed while repairs are made. Customer just needs to contact he sales rep. And let him know about this response.
marvin