Hello , This Customer purchased the BMW Xon March 30, with no warranty by the dealer (Buyer's Guide signed by customer indicating AS-IS)However she did purchase a Warranty from [redacted] (Superior Protection Plan Contract No [redacted] The customer has to call the warranty company and open a claimAlso when she purchased the vehicle she didn't have any engine complaints other than the taillight issue which we agreed to fix for the customer as a courtesy.we at Monmouth Auto Mall strive on customer satisfaction and if I can be of any further assistance please feel free to contact me anytimeThank You
Hello [redacted] After careful review of the customers complaint I don't know why her warranty was cancelledHowever, even thou the customer wasn't charged for this warranty on her contract which doesn't reflect on her finance contract with [redacted] , I will still honor a (1) year Limited Powertrain / Engine warranty on her car from todays date (September 2, 2015)Also I am amazingly shocked that none of my employees contacted this [redacted] since we strive on customer satisfactionPlease have the customer come back to the dealership and I will give her updated warranty paperwork after she signs a releaseIf you have any questions or further concerns regarding this complaint please call me at [redacted] (cell)Thank You, Ayhan C***, owner
Hello [redacted] After careful review of the customers complaint I don't know why her warranty was cancelled. However, even thou the customer wasn't charged for this warranty on her contract which doesn't reflect on her finance...
contract with [redacted], I will still honor a (1) year Limited Powertrain / Engine warranty on her car from todays date (September 2, 2015). Also I am amazingly shocked that none of my employees contacted this [redacted] since we strive on customer satisfaction. Please have the customer come back to the dealership and I will give her updated warranty paperwork after she signs a release. If you have any questions or further concerns regarding this complaint please call me at [redacted] (cell). Thank You, Ayhan C[redacted], owner
Hello , This Customer purchased the 2007 BMW X5 on March 30, 2016 AS-IS with no warranty by the dealer (Buyer's Guide signed by customer indicating AS-IS). However she did purchase a Warranty from [redacted]...
(Superior Protection Plan Contract No. [redacted]. The customer has to call the warranty company and open a claim. Also when she purchased the vehicle she didn't have any engine complaints other than the taillight issue which we agreed to fix for the customer as a courtesy.we at Monmouth Auto Mall strive on customer satisfaction and if I can be of any further assistance please feel free to contact me anytime. Thank You
Hello , This Customer purchased the BMW Xon March 30, with no warranty by the dealer (Buyer's Guide signed by customer indicating AS-IS)However she did purchase a Warranty from [redacted] (Superior Protection Plan Contract No [redacted] The customer has to call the warranty company and open a claimAlso when she purchased the vehicle she didn't have any engine complaints other than the taillight issue which we agreed to fix for the customer as a courtesy.we at Monmouth Auto Mall strive on customer satisfaction and if I can be of any further assistance please feel free to contact me anytimeThank You
Hello [redacted] After careful review of the customers complaint I don't know why her warranty was cancelledHowever, even thou the customer wasn't charged for this warranty on her contract which doesn't reflect on her finance contract with [redacted] , I will still honor a (1) year Limited Powertrain / Engine warranty on her car from todays date (September 2, 2015)Also I am amazingly shocked that none of my employees contacted this [redacted] since we strive on customer satisfactionPlease have the customer come back to the dealership and I will give her updated warranty paperwork after she signs a releaseIf you have any questions or further concerns regarding this complaint please call me at [redacted] (cell)Thank You, Ayhan C***, owner
Hello [redacted] After careful review of the customers complaint I don't know why her warranty was cancelled. However, even thou the customer wasn't charged for this warranty on her contract which doesn't reflect on her finance...
contract with [redacted], I will still honor a (1) year Limited Powertrain / Engine warranty on her car from todays date (September 2, 2015). Also I am amazingly shocked that none of my employees contacted this [redacted] since we strive on customer satisfaction. Please have the customer come back to the dealership and I will give her updated warranty paperwork after she signs a release. If you have any questions or further concerns regarding this complaint please call me at [redacted] (cell). Thank You, Ayhan C[redacted], owner
Hello , This Customer purchased the 2007 BMW X5 on March 30, 2016 AS-IS with no warranty by the dealer (Buyer's Guide signed by customer indicating AS-IS). However she did purchase a Warranty from [redacted]...
(Superior Protection Plan Contract No. [redacted]. The customer has to call the warranty company and open a claim. Also when she purchased the vehicle she didn't have any engine complaints other than the taillight issue which we agreed to fix for the customer as a courtesy.we at Monmouth Auto Mall strive on customer satisfaction and if I can be of any further assistance please feel free to contact me anytime. Thank You