Neuronutrition Associates Reviews (6)
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Neuronutrition Associates Rating
Address: 6618 Sitio Del Rio Blvd Ste D102, Austin, Texas, United States, 78730
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you (in advance) for refunding my money today Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:The reply from Neuronutrition Associates ( [redacted] ) was unclear Please send a clear response that Neuronutrition Associates will refund my $deposit and I will "accept" it on the email system Thank you Regards, [redacted]
I have decided this just isn't worth any additional time and effort. We've already lost money once due to this cancelation so I can't afford to waste anymore time on it. I will refund this money today just to put this to bed. ***
I've tired emailing and calling Mr*** *** about this complaint. We have a non-refundable deposit policy for patients making initial consultation appointments. We operate off a month waiting list so when someone schedules an appointment they are told numerous times the
deposit is non-refundable. By taking the appointment they are in turn preventing another needy child from being seen and we also end up losing money on a spot that could've been used by another family. I will refund this person if need be, but it goes against our company policy. Please let me know if you intend to file this as a valid complaint. It would be very disappointing if so, but we also do not want a bad record with the Revdex.com even if it was unfairly marked.Thank you for your time and effort with this matter. Kind Regards,*** ***
Complaint: [redacted]
I am rejecting this response because:The reply from Neuronutrition Associates ([redacted]) was unclear. Please send a clear response that Neuronutrition Associates will refund my $150 deposit and I will "accept" it on the email system. Thank you.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you (in advance) for refunding my money today.
Regards,
[redacted]