Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below The only reason this is in a disputed state with my credit card company is your lack of service initially I reached out to your customer service immediately when the charge was billed on my card I was told basically tough luck by your customer support You say that if I had asked you would have simply refunded the amount, when this is not the case You say that some customers do not read "the small print ", when this really isn't the issue The issue primarily is your response after the fact The fact you are aware of the "the small print" issue proves the fact you are trapping customers in unwanted reoccurring billing[redacted] Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below The only reason this is in a disputed state with my credit card company is your lack of service initially I reached out to your customer service immediately when the charge was billed on my card I was told basically tough luck by your customer support You say that if I had asked you would have simply refunded the amount, when this is not the case You say that some customers do not read "the small print ", when this really isn't the issue The issue primarily is your response after the fact The fact you are aware of the "the small print" issue proves the fact you are trapping customers in unwanted reoccurring billing[redacted] Regards, [redacted] ***