Premier Portfolio Group

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

We appreciate your feedback to our company, Premier Portfolio Group regarding this complaint submitted by Mr [redacted] We dispute all the accusations submitted in this complaint by Mr [redacted] , as we contacted Mr [redacted] once on March 10, 2017, where we explained he had an outstanding account with our client, he then set up a payment plan to voluntarily rectify this past-due accountOn the date the payment was set up, his payment came back declined with the banking information he provided, we then gave him a courtesy call to notify him that his payment had declinedWe have not heard back from Mr [redacted] until this complaint was submittedAgain, we dispute all the information provided in this complaint as our company does NOT work using scare tactics, this sounds like a classic case of trying to get out of owing this past-due billWe will close Mr [redacted] ' account in our office, we will cease and desist all communication with Mr [redacted] , and we will notify our client he has no intentions on resolving this past-due account Thank You

Hello and thank you for this information submitted by Ms [redacted] After reviewing this account, we have attempted to contact [redacted] on multiple occasions regarding a past-due account in our officeWe have attempted to contact [redacted] in hopes to voluntarily resolve the past-due account under her circumstances with a payment arrangement, unfortunately she has not contacted our company directly to help resolve this issueWe now understand where she stands with this past-due account, we will notate her account as a VOLUNTARY DISPUTE and cease and desist all communication with her and any other contact information on file

Thank you for contacting usPremier Portfolio Group, in regards to the consumer complaint submitted by [redacted] on 02/04/Ms [redacted] was contacted by our agency on 09/02/2015, she was working with one of ourrepresentatives (Delia [redacted] ) on handling her account, Ms [redacted] then agreed to a bi-weekly payment arrangement.Ms [redacted] made four (4) bi-weekly payments of $139.78, the day her 5th payment was supposed to be processed(11/06/2015), her payment method (VISA Credit Card) came back declined, we then attempted to contact her to notifyher of her bounced payment, twice in November, then a final attempt on 12/07/We will honor her request andremove her contact information, and cease and desist all communications.Regards,Norman W [redacted] Quality Assurance DepartmentPremier Portfolio Group

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI am still receiving calls from this company just a different personHeres the voicemail Hey, ***, this is Steve here at Premier PortfolioGroupJust giving you a courtesy call regarding a formalize complaint I received against you ***I wanted to speak with you personally before moving forward with this if you can give me a callMy direct office number is Thanks*** look forward to speaking with youThe number that showed up on my caller id is (720) 636-I thought that this company was going to close my file with they're "office" and not going to contact me any more? But of course they lied just like they did in they're response to my first complaint Regards, [redacted]

Thank you for contacting us, Premier Portfolio Group, in regards to the consumer complaint submitted by [redacted] ***We firmly believe that Mr [redacted] may have our company confused with another company, although we do havean account for Mr***, we have not attempted to contact him since July 20, Mr [redacted] states that he spoke with us directly, but our records show that we have never had contact with Mr***Again, we attempted to contact him in July of 2015, but were unsuccessful in reaching him, and we have not attempted to contact him sinceAlthough we have not attempted to reach him, we will honor Mr***s request and cease and desist all communication with him and CLOSE his account in our officeRegards, Norman W [redacted] Premier Portfolio Group

Thank you for contacting us, Premier Portfolio Group, in regards to the consumer complaint submitted by [redacted] We contacted Mr [redacted] in December of 2014, he refused to set up any payment arrangements because he statedhe did not receive the information we sent to him via USPS, he then became irate and would not confirm the mailingaddress, he disconnected the phone callmonths later, Mr [redacted] contacted us, wanting our company information,address, etcWe provided this information in which he again disconnected the callThe account was then CLOSED.The account has not been, or no longer will be worked by our companyOur company did in fact mail out documents toMr***, there is a possibility that we took his current mailing address down in error, but he refused to confirm afterhe did not receive documentsTherefore we were unable to move further with his account and send documents.Again, this account is CLOSED.Regards,Norman W [redacted] Premier Portfolio Group

Hello, we contacted Ms [redacted] for the first time on August 22, After reviewing the information with her that we were provided from a mutual client [redacted] Experts, she stated she wanted to voluntarily dispute this claimHer file was closed at that pointOur company will cease & desist all communication with Ms [redacted] Her account will remain CLOSED

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below the company, in response to my complaint, stated that they mailed me documentation to legitimize their claimThere was never any documentation mailed to meAlso, when I requested their address and information regarding their company they would hang up on me They never provided me any documentation, and called repeatedly and harassed me illegally making threats This company is obviously not going to change their scare tactic ways and illegal ways of communicating to people so I want to reflect publicly that this company is a bunch of scam artists Regards, [redacted] ***

Hello, we contacted Ms [redacted] on JUNE 12, regarding a past-due account with our client ' [redacted] Loans' - at that time Ms [redacted] acknowledged the account which she had opened and agreed to voluntarily rectifyMs [redacted] set up a payment plan and placed a [redacted] on file, she then asked us to send her paid in full documents to her personal email address which she providedOur company can provide all documents regarding this past-due account, INCLUDING authorization forms AND receipts signed by Ms [redacted] herselfWe dispute the facts submitted in this complaint because Ms [redacted] was fully aware and willing to handle this past-due accountWe thank you for submitting this information to our company

Thank you for contacting us, Premier Portfolio Group, in regards to the consumer complaint submitted by Tina***We contacted Ms [redacted] last on 03/11/where she stated that she was currently paying off a past-due loanthrough another company, she stated she would contact them about obtaining information on the account with them,{just to make sure they were not the same account)We have not been in contact with Ms [redacted] since.We will honor her request and cease and desist all communications affiliated with her file.Regards,Norman W [redacted] Premier Portfolio Group

Thank you for contacting us, Premier Portfolio Group, in regards to the consumer complaint submitted by [redacted] ***We contacted Ms [redacted] once, on 1/21/2016, Ms [redacted] was very irate during the phone call, she wasscreaming at one of our collection representatives (Michelle Keller) about her bankruptcy, making it unable for Michelleto properly recite the Mini-Miranda, Ms [redacted] then calmed down when she was transferred to a manager, Jeremy G***She then told Jeremy she filed for bankruptcy, she refused to give any bankruptcy/attorney information, Ms [redacted] thendisconnected the phone call, at that point, we placed her account in DISPUTE/BANKRUPTCY status, and not to becontacted any furtherWe will honor her request and remove her contact information, and cease and desist allcommunications.Regards,Norman W [redacted] Premier Portfolio Group

Thank you for forwarding us the complaint so that we may review it and take the appropriate actionOn August 3, we received a call from [redacted] informing us that the number we had dialed was incorrectThe phone number was removed from our system and will remain that way in our officeWe apologize for the inconvenience that was caused on behalf of [redacted] .Sincerely,Norman W

Hello, we have read and acknowledge the complaint submitted by Ms***, however we dispute the facts submitted in this complaintWe have made multiple attempts to contacts Ms [redacted] on the number in which she provided to us as her best contact number where she stated she wanted documents to an updated mailing addressWe contacted MsWoods again at this number on May 30, at 12:22PM EST, where she said she did not want to voluntarily rectify this past-due accountThe account was then closed We will cease and desist all communication with MsWoodsher account will remain CLOSED

This is not the same complaint, this call was regarding a company I have never heard of. I did request a verification of this debt but did not receive one

Thank you for contacting us, Premier Portfolio Group, in regards to the consumer complaint submitted byKendra ***We dispute the facts submitted in this complaint by Ms***We did in fact contact Ms*** onAugust 9, in regards to a past due account through *** ***, she stated
she wanted to set uparrangements after she received verification of debt through US Mail, we sent out her documents to the mailing addressprovided to us through *** ***Our company has had no contact with Ms*** since August 9, Aftermultiple failed attempts to contact her after the initial contact date, the account was CLOSEDOur company honors allFDCPA laws, no mention of arrest, jail, etcwas ever mentioned on our ca ll recordingsWe will cease and desist allcommunica tion with this accountThe account will remain CLOSED.Regards,Norman W***Premier Portfolio Group

I would like written verification of debt and then I would like them to cease contacting me and allow me to verify the debt

After reviewing the account information on Mr***, we dispute the facts submitted in this complaint, we did indeed contact Mr***, we sent out all our documentation to him via US Mail where he contacted us back and acknowledged this past-due account, he stated he would contact us back to
voluntarily set up a payment arrangement to rectify thisAt that point we had not heard back from Mr*** until this complaint, our company strictly follows the guidelines set by the FDCPA, no threats were ever made towards Mr***We will close his account as a DISPUTE, and cease and desist all further communication with Mr***. Thank you, Stephen C*** Premier Portfolio Group 866-329-

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I do not have or have had an account with this company? Regards, *** ***

We have attempted to contact *** on multiple occasions, after submitting multiple documents to her we have yet to hear back from her regarding this matterWe will close her account as a DISPUTE and cease and desist all communication with her