Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.My dispute to CRS Temporary Housing claim that I improperly withheld security deposit for unpaid rent [redacted] Sunday, May 10, Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.My dispute to CRS Temporary Housing claim that I improperly withheld security deposit for unpaid rent *** ***Sunday, May 10,
Regards,
*** ***
CRS is a temporary housing companyPart of what we do is search for landlords with available properties and bring prospective tenants to them. Our clients (prospective tenants) have typically suffered a loss in their own home and are in need of a place to stay while their own home is
being repaired. In this case, our clients (the tenants) were displaced from their home due to a fire and needed temporary housing while their home was being rebuilt In this case, the landlord is the party filing the complaint against CRSThis landlord withheld a portion of our clients security deposit after our client moved out of the rental propertyWhile landlords are entitled to make deductions for confirmed damages, CRS does not believe the deductions were justified in this situationTherefore, CRS is disputing the deductions on behalf of our client and recently sent a letter demanding refund of their $380. We did recently state the possibility of submitting this landlord to a collection agency in order to recoup the $being wrongly withheld if we are unable to collect it amicablyCRS does act on behalf of our clients to dispute deductions when proof of damage is not provided as in this caseThe issues are as follows:1) The landlord did not give full use of the rental property to the tenant (our client) as agreed to prior to move inThe landlord kept personal property inside the home and kept cars in the garage, so our client did not have use of the entire home nor the garageWhen this was discovered, a verbal agreement was made to lower the rental amount by $in MarchNow, the landlord changed her mind regarding that agreement and is wrongly withholding that $from the deposit refund.2) The landlord also deducted $for one day of rent, for March 31st. She stated that a new agreement was entered into and that was the justification for that additional chargeHowever, CRS is not aware of such an agreement and the landlord cannot produce documentation signed by our client to prove the deduction is valid. a. There is no lease agreement The only paperwork regarding rent was created by CRS and agreed to by the landlord in writing and that document (Temporary Housing Confirmation) clearly states “Lessor agrees that there are no other fees, rents or charges unless stated above.” b. CRS already granted a rent increase mid stay, which was not agreed to originally. c. CRS paid a monthly (not daily) rate throughout our clients stay and the monthly did not fluctuate throughout the stay aside from the known rate increaseWhen the landlord accepted the request to extend the lease, there was no mention of additional fees and there was no lease drawn up that we are aware ofTherefore, is no justification for changing terms from monthly to daily and there is no justification of the rent deduction For these reasons, CRS is disputing this deduction on behalf of our client and legal or collection action is still a possibility due to the unjustified deduction made by this landlordOur clients need their full deposit back and CRS will continue to assist them with their dispute
This is a very bad business to do business with, When an Insurance has a contract with them they will make you pay a depositThen cheat you out of at least $by making up charges against the customer to collect extra money from youThey will hold your deposit and send a threatening letter demanding the money for the charge against you or they will turn you over for collectionThen when the insurance still owes them a payment they will hold the rest of your deposit hostage till the insurance pays themYou have no control over the insurance and CRS contract but they hold your money ( refuse to pay you ) till they are paid by the insurance companyIf This Is Not Illegal it should be Do NOT do business with CRS Temporary Housing as they are NOT an up an up business to deal with, The are very sneaky and make charges against customers
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.My dispute to CRS Temporary Housing claim that I improperly withheld security deposit for unpaid rent [redacted] Sunday, May 10, Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.My dispute to CRS Temporary Housing claim that I improperly withheld security deposit for unpaid rent *** ***Sunday, May 10,
Regards,
*** ***
CRS is a temporary housing companyPart of what we do is search for landlords with available properties and bring prospective tenants to them. Our clients (prospective tenants) have typically suffered a loss in their own home and are in need of a place to stay while their own home is
being repaired. In this case, our clients (the tenants) were displaced from their home due to a fire and needed temporary housing while their home was being rebuilt In this case, the landlord is the party filing the complaint against CRSThis landlord withheld a portion of our clients security deposit after our client moved out of the rental propertyWhile landlords are entitled to make deductions for confirmed damages, CRS does not believe the deductions were justified in this situationTherefore, CRS is disputing the deductions on behalf of our client and recently sent a letter demanding refund of their $380. We did recently state the possibility of submitting this landlord to a collection agency in order to recoup the $being wrongly withheld if we are unable to collect it amicablyCRS does act on behalf of our clients to dispute deductions when proof of damage is not provided as in this caseThe issues are as follows:1) The landlord did not give full use of the rental property to the tenant (our client) as agreed to prior to move inThe landlord kept personal property inside the home and kept cars in the garage, so our client did not have use of the entire home nor the garageWhen this was discovered, a verbal agreement was made to lower the rental amount by $in MarchNow, the landlord changed her mind regarding that agreement and is wrongly withholding that $from the deposit refund.2) The landlord also deducted $for one day of rent, for March 31st. She stated that a new agreement was entered into and that was the justification for that additional chargeHowever, CRS is not aware of such an agreement and the landlord cannot produce documentation signed by our client to prove the deduction is valid. a. There is no lease agreement The only paperwork regarding rent was created by CRS and agreed to by the landlord in writing and that document (Temporary Housing Confirmation) clearly states “Lessor agrees that there are no other fees, rents or charges unless stated above.” b. CRS already granted a rent increase mid stay, which was not agreed to originally. c. CRS paid a monthly (not daily) rate throughout our clients stay and the monthly did not fluctuate throughout the stay aside from the known rate increaseWhen the landlord accepted the request to extend the lease, there was no mention of additional fees and there was no lease drawn up that we are aware ofTherefore, is no justification for changing terms from monthly to daily and there is no justification of the rent deduction For these reasons, CRS is disputing this deduction on behalf of our client and legal or collection action is still a possibility due to the unjustified deduction made by this landlordOur clients need their full deposit back and CRS will continue to assist them with their dispute
This is a very bad business to do business with, When an Insurance has a contract with them they will make you pay a depositThen cheat you out of at least $by making up charges against the customer to collect extra money from youThey will hold your deposit and send a threatening letter demanding the money for the charge against you or they will turn you over for collectionThen when the insurance still owes them a payment they will hold the rest of your deposit hostage till the insurance pays themYou have no control over the insurance and CRS contract but they hold your money ( refuse to pay you ) till they are paid by the insurance companyIf This Is Not Illegal it should be Do NOT do business with CRS Temporary Housing as they are NOT an up an up business to deal with, The are very sneaky and make charges against customers