[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Russell [redacted]
To whom it may concern, I am sending this email to let you know we were able to refund this member. We were not trying to not pay the member after review we found there was some turnover in our accounts payable department and had some training issues. We were however able to resolve...
Mr. [redacted] issue on 7/15/2015. We did contact Mr. [redacted] on that same day and apologized as well for the inconvenience. Sincerely, Pam J[redacted] | Optum Clinic + Urgent CareAssoc. Director of Clinical Operations
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Russell [redacted]
To whom it may concern, I am sending this email to let you know we were able to refund this member. We were not trying to not pay the member after review we found there was some turnover in our accounts payable department and had some training issues. We were however able to resolve...
Mr. [redacted] issue on 7/15/2015. We did contact Mr. [redacted] on that same day and apologized as well for the inconvenience. Sincerely, Pam J[redacted] | Optum Clinic + Urgent CareAssoc. Director of Clinical Operations