Sierra Homes

Below is my response to the complaint filed against me: Yes, it was taking a little longer to complete the project but there were many factors that caused the delayOne being from both parties not wanting to understand that things happenI texted R [redacted] on September 22, to pick up the material after no response I tried calling her but was unable to leave a voicemailThis has happened more than once.At this point I have the legal right to complete the project but I am willing to settle out with the customer for $1,I have to return the fire pit caps, the vendor has agreed to accept them back because they sent me the wrong size ringThat credit will be given in the customers name on the receipt from Thompson's Building MaterialsThat credit is only to be used towards the purchase of the 2' radius fire pit ring that is needed to complete the fire pit The customer needs to place all pieces in their driveway undamaged because I don't want to enter their propertyI have pictures of the condition they were in before I was run off the propertyI will return the merchandise and forward the receipt and the difference of the settlement of $1,to the Revdex.comI will need a release of liability on the contract from R [redacted] sent to the Revdex.comIf this is not acceptable I will return to finish the jobJ [redacted]

Its funny how a person can accuse somebody of not using the right materialsMrS [redacted] was present when I used Zeo-fill on his artificial grass back around October 2015.Then months later fill a complaintI have prof of communicating with MrW [redacted] from 4-15-to 5-09-2016.Mr W [redacted] called me on a irrigation problem 4-28-2016.I went to him on June and found a leak behind the wallIt was repaired that dayI then mentioned that I would be happy to come back and comb the grass again out of the kindness of my hart if he would supply the Zeo-fillHe was very happy and said absalulty thank you very much to my faceI then told MrW [redacted] to turn on water on Monday to let the C [redacted] 's glue set properlyMrW [redacted] Sent me a txt 5-09-at 9ish and said there was another leakHow does someone know there are leaks when the water is offI was out of town and did not get his txt until Monday until 5-11-2016.How can he say that he sent me numerous txt and calls me with no response .That is so not trueWhen ever a consumer calls another person in it give there opinion of someone else's work never comes out goodIs this person even licensed? Because they are out for them self's and to get more work for them self'sMrW [redacted] paid me in full over months agoI can only imagine what the other person said about me witch made MrW [redacted] freak outMr.W [redacted] is a type of individual that shoots first then asks questions laterSierrascapes/Jose Garcia

Revdex.com: I accept the conditions, but would like to state a few things clearly for the recordsThe reason for not answering the contractor's last text was because, in previous text exchanges, when I informed him about the complaint against him, he asked me not to talk to him anymore and he wanted to only talk when the board contacts himHe also, used the word "Harassment" in his textHence, I did not want to directly communicate with him anymoreI have the text to prove itI never got a call from him, call records can prove itAnd I never got a complaint that people could not leave a voice message on my phoneThe contractor is working in my housing community currently and could have just stopped by and discussed matters if wanted to The above statements are just for the recordsI am willing to take refund of $and receive the receipt in my name from Thompson's Building MaterialHowever, I want to know the exact date and time when the contractor would come and collect the materialAlso, I do need communication on the exact date when the $and the receipt will be sent by the contractor to Revdex.com I want the $and the receipt sent to Revdex.com within days of collecting the material from my propertyUpon receiving the refund of $and the receipt for the returned material in my name, I will release the contractor from the liability of the contract I will make sure that the Precast Caps forming the fire pit ring are available in the drive way for the contractor to pick upI will make sure that they are in the same condition as deliveredI will take pictures of the caps once placed in the drive-way Regards, R [redacted]