Star Therapy Services

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my I responded to Leon via email Regards,

Sent: Monday, April 04, 10:AMSubject: Revdex.com Case # *** - Star Therapy Services With all due respect to complainant, he was informed prior to accepting services of what his responsibility would be based on information supplied by his carrier. Complainant agreed in writing that
he understood any information obtained from his carrier would be subject to change based on carrier’s final determination, upon receipt of claim, of eligibility, co-pay, deductible, and co-insurance, and that he would not hold the clinic liable for what his carrier tells them prior to services. Complainant agreed in writing to this among the documents he signed prior to obtaining services. The complainant had every responsibility to understand what benefits were available to him from his carrier for services the clinic was to provide. The clinic sincerely appreciates complainant’s concern in this matter, and is appreciative to have provided him services Leon *** Associate Counsel - Reimbursement and Contracting U.SPhysical Therapy, IncWest Sam Houston Parkway S, Suite Houston, Texas (713) 297-(Telephone) (713) 297-(Fax) This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressedIf the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution, copying or any use of the information contained herein is prohibitedIf you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately

Sent: Tuesday, April 26, 2016 9:14 AM Subject: RE: Revdex.com Case # [redacted] - Star Therapy Services Complainant is now stating he is due a refund.  I have attempted to resolve complainant’s complaint by reaching out to him by both e-mail and phone to the contact information shown in his original complaint.  Both his e-mail address and phone number came back as non-working.  If complainant will contact me, then we can try to reach a solution.  Leon E. [redacted] Associate Counsel - Reimbursement and Contracting U.S. Physical Therapy, Inc. 1300 West Sam Houston Parkway S, Suite 300 Houston, Texas 77042 (713) 297-6386 (Telephone) (713) 297-7090 (Fax)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my i responded to Leon via email  
Regards,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I also sent another response, but at this point this can be closed refund received.