Steve's Auto Glass

December 28, Dear *** *** :Steve’s Auto Glass has been in business for over years years in the same location.We at Steve's Auto Glass operates our business in a highly professional business manor.We have very high standards regarding the quality:
of our workmanship and respect and safety toward our customersSteve's Auto Glass shares office space with another business that *** son very often visits for business and has a special relationship with an employee of the other business, that business has their own: bathroom facilitiesAt no time did *** ask to use my bathroom While *** vehicle was being worked on *** and his son started to walk through my office toward the shop area where his vehicle was having a windshield installed I asked them very nicely please due to insurance regulations we don't allow customers in the shop area I then said I hope you can understand that, *** son then replied back that he does not understand why they can not stand and watch in the garage I reiterated that for insurance purposes customers are not allowed in the shop area .At that point *** *** son became very aggressive and said that he would tear the hair out of my head and rip off my mustache In addition to that *** said that in the country were he comes from there would be physical action toward meI stayed cairn and replied that their vehicle would be finished soon and it would be brought out for them: to inspectWhen we brought *** car out his son picked out a mark that turned out to be dirt*** son was still very abusive to me l handed them the invoice for the windshieid that we installed to perfection The cost was plus sales tax*** son then took out and said thats all I'm paying I told *** *** that I'm going to call the police he then gave me another dollars and said they are not paying sales tax at that point I gave them their key to avoid any more disturbance to my business caused by there not liking the fact that I would not let them stand at their car while we installed the windshield to their car.Regards,Steve F