Sullivan Family Dentistry

Initial Business Response /* (1000, 5, 2016/01/22) */
January 22st,
Dispute Resolution Specialist
Revdex.com Complaint Department
Re: Case # XXXXXXX: Mrs*** ** ***
This response is in regard to the dispute involving our patient *** ***Here at Heartland take our patient's
complaints and concerns very seriouslyI have reviewed her account, and a refund has been issued to the patientOur refunds do have to be approved before reimbursementOur refunds team confirmed the refund of $was approved on January 19th, The refund will be sent out January 22nd, and should be received within to business days
We apologize for any inconvenience
Sincerely,
*** ***
Practice Administrator
Sullivan Family Dental