The Delavan Hotel & Spa

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***

NICHOLAS S[redacted] <[redacted]>  HI [redacted], Hope all is well, this is in reference to case number [redacted]  After further looking into this, I did notice that there was an error on our desk agents part of canceling the reservation.  Although the guest did...

book a non-cancealbe rate, by our desk agent allowing it.  We have refunded the credit card on file for the charges.  Please let me know if there is anything else you would need on our end. Sincerely,  Nicholas S[redacted]Salvatore’s HospitalityHotel Manager