After weeks of attempting to transfer to The Pharmacy Counter as the supplier of CPAP supplies, I finally gave up The final straw was a rude customer service representative who would not allow me to speak I was NEVER contacted by them to let me know about any possible glitches in the transfer; The previous supplier was NEVER contacted to have records faxed; My doctor was NEVER contacted by them for the records Each time I called to check on the progress, the excuse was that they were waiting for records...but there was NEVER any follow through When I threatened to go somewhere else...surprise! They called within an hour to say that they DID have everything that they would need Too late RUN FROM THIS BUSINESS!
After 12 weeks of attempting to transfer to The Pharmacy Counter as the supplier of CPAP supplies, I finally gave up. The final straw was a rude customer service representative who would not allow me to speak. I was NEVER contacted by them to let me know about any possible glitches in the transfer; The previous supplier was NEVER contacted to have records faxed; My doctor was NEVER contacted by them for the records. Each time I called to check on the progress, the excuse was that they were waiting for records...but there was NEVER any follow through. When I threatened to go somewhere else...surprise! They called within an hour to say that they DID have everything that they would need. Too late. RUN FROM THIS BUSINESS!
If you are prepared to wait and be ignored, this is the place to go. A prescription for a walker was sent to the Pharmacy Counter, so that's where we went to purchase one. We signed in and the wait began. We left with out buying. It's no wonder the On Line merchants are getting so much business.
After weeks of attempting to transfer to The Pharmacy Counter as the supplier of CPAP supplies, I finally gave up The final straw was a rude customer service representative who would not allow me to speak I was NEVER contacted by them to let me know about any possible glitches in the transfer; The previous supplier was NEVER contacted to have records faxed; My doctor was NEVER contacted by them for the records Each time I called to check on the progress, the excuse was that they were waiting for records...but there was NEVER any follow through When I threatened to go somewhere else...surprise! They called within an hour to say that they DID have everything that they would need Too late RUN FROM THIS BUSINESS!
After 12 weeks of attempting to transfer to The Pharmacy Counter as the supplier of CPAP supplies, I finally gave up. The final straw was a rude customer service representative who would not allow me to speak. I was NEVER contacted by them to let me know about any possible glitches in the transfer; The previous supplier was NEVER contacted to have records faxed; My doctor was NEVER contacted by them for the records. Each time I called to check on the progress, the excuse was that they were waiting for records...but there was NEVER any follow through. When I threatened to go somewhere else...surprise! They called within an hour to say that they DID have everything that they would need. Too late. RUN FROM THIS BUSINESS!
If you are prepared to wait and be ignored, this is the place to go. A prescription for a walker was sent to the Pharmacy Counter, so that's where we went to purchase one. We signed in and the wait began. We left with out buying. It's no wonder the On Line merchants are getting so much business.