TPK Wireless- Cellphone & Computer Repair

Charged fee that was not advised upfront I took my phone in because callers could not hear me unless the phone was on speakerTHEY diagnosed it as needing the lower microphone replacedWhen the rep tested the phone after the "repair", this issue was not fixedLuckily, I did not pay upfrontHowever, they demanded a $"diagnostic" fee that was never mentioned verbally or on any paperwork that I signedWhen I refused, TPK called the cops and accused me of not paying for their servicesWhen the cop arrived, I told him that I was not paying for service that were not rendered and a "fee" that was never stated or in paperwork signed and a phone that was not "repaired"TPK admitted this fee was no where in the paperwork that I signed for the repairHe advised that it "could be" theft of servicesI was forced to pay the $fee that was never disclosed or documentedVery unethical, when this was clearly services not rendered

Charged fee that was not advised upfront
I took my phone in because callers could not hear me unless the phone was on speakerTHEY diagnosed it as needing the lower microphone replacedWhen the rep tested the phone after the "repair", this issue was not fixedLuckily, I did not pay upfrontHowever, they demanded a $"diagnostic" fee that was never mentioned verbally or on any paperwork that I signedWhen I refused, TPK called the cops and accused me of not paying for their servicesWhen the cop arrived, I told him that I was not paying for service that were not rendered and a "fee" that was never stated or in paperwork signed and a phone that was not "repaired"TPK admitted this fee was no where in the paperwork that I signed for the repairHe advised that it "could be" theft of servicesI was forced to pay the $fee that was never disclosed or documentedVery unethical, when this was clearly services not rendered