Transworld Systems, Inc.

(The following was copy/paste by Revdex.com staff - ***)***February 5, 2018(*** *** ***)*** ***Revdex.com serving Greater ClevelandEuclid Ave., 4th Fl.Cleveland, OH 44115-2408Re: Transworld Systems
Inc.Your RefNo.: ***Complainant: *** ** *** ***Our Reference NoCreditor*** *** *** Recovery ServicesAccount No.: *** ***Dear *** ***Transworld Systems Inc(TSI) has received your January 29, letter relating to *** ** *** ***’s complaint filed with the Office of the Revdex.com serving Greater ClevelandTSI has researched this matter and the findings are set forth below:The above-referenced account is closed in TSI’s systemIt is TSI’s intent to have no further communication with the consumer regarding this matterPlease advise the consumer that she may contact TRS Recovery Services at Southwest Freeway, Sugar Land, TX for any further questions regarding her account.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,TSI Consumer Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

(The following was copy/paste by Revdex.com staff - LST)***February 20, 2018 (Via Email*** *** *** Revdex.com serving Greater Cleveland Euclid Ave., 4th FlCleveland, OH 44115-2408 Re: Transworld Systems IncYour RefNo.: *** Complainant:
*** *** *** Our Reference NoCreditor 35757874-TSI *** *** *** *** Account No.: *** ***
Dear *** *** Transworld Systems Inc(TSI) has received your February 13, letter relating to Angie Embair’s complaintTSI has researched this matter and the findings are set forth below: The above-referenced account is closed in TSI’s systemIt is TSI’s intent to have no further communication with the consumer regarding this matterPlease advise the consumer to contact *** *** *** *** at *** *** ** *** ** *** for any further questions regarding the above accountShould I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter. Very truly yours, TSI Consumer Affairs

See attached.

January 24, 2017  Re: Transworld Systems Inc. Your Ref. No.[redacted] Complainant: [redacted]
Dear Ms. [redacted]:
Transworld Systems Inc. (TSI) has received your January 18, 2017 letter relating to [redacted]'s complaint filed with the Revdex.com serving Greater Cleveland. TSI has researched this...

matter and the findings are set forth below:
On 12/2/16, TSI received the client's written request to cancel accounts. On 12/3/16, the cancellation process began. A review of the accounts receivable balances for this client revealed a balance due to Transworld Systems, Inc in the amount of $146.33. On 12/5/16, TSI notified the client of the outstanding balance. On 12/29/16, TSI was notified that the balance had been cleared and to proceed with cancellation. On 1/14/17, the cancellation process was completed. On 1/17/17, a letter was sent to the client advising that the cancellation was completed.
Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.

Transworld Systems Inc. 507 Prudential Road, Horsham, PA 19044 Phone: 877-736-0504 Fax: 866-847-0683 September 7, 2016 [redacted] Revdex.com serving Greater Cleveland 2800 Euclid Ave., 4th Floor Cleveland, OH 44115-2408 Re: Transworld Systems Inc. Your Ref. No.:...

Complainant: [redacted]       Our Reference No. [redacted]       Creditor [redacted] Account No.: [redacted] Dear [redacted]: Transworld Systems Inc. (TSI) has received your August 29, 2016 complaint for [redacted] on the above-referenced account. TSI has researched this matter and the findings are set forth below: By way of background, the above-referenced account was initially placed for collection with NCO Financial Systems, Inc. (NCO). Effective October 31, 2014, the above account was transferred to TSI. As such, TSI is responding to this complaint. TSI has closed the referenced account in its system. It is TSI's intent to have no further communication with [redacted] relating to this matter. [redacted] may contact the creditor at [redacted] for any further questions regarding the above-referenced account. TSI has contacted the credit bureaus with which it does business with its request to delete TSI's listing of the above-referenced account from the consumer's credit report for the social security number listed in TSI's records. TSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer's credit profile. Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter. Very truly yours, Cathy B[redacted] Consumer Affairs Team Lead IN THE EVENT THAT YOUR OFFICE SHOULD FORWARD THIS TO THE CONSUMER: THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE. THIS IS A COMMUNICATION FROM A DEBT COLLECTOR. CALLS TO OR FROM TRANSWORLD SYSTEMS INC. MAY BE MONITORED OR RECORDED FOR QUALITY ASSURANCE. STRICTLY CONFIDENTIAL- PROPRIETARY COMPANY INFORMATION - NOT SUBJECT TO DISCLOSURE.

Please see the attached.Thank you.

August 30, 2016 [redacted] Revdex.com, Inc. (Serving Greater Cleveland) [redacted] Cleveland, OH 44115 Re: Transworld Systems Inc. Your Ref. No.: [redacted] Complainant: [redacted] Creditor U.S. Dept of Education Account No.: [redacted] Our...

Reference Number: [redacted]-DOE Principal: $3,053.37 Interest: $10.13 Interest Rate Per Annum:2.65% Collection Costs: $745.66 Current Balance Due: $3,809.16 Our Reference Number: [redacted]DOE Account No.: [redacted] Principal: 82,311.20 Interest: $7.68 Interest Rate Per Annum:2.65% Collection Costs: $564.42 Current Balance Due: $2,883.30 Our Reference Number: [redacted]-DOE Account No.: [redacted] Principal: $2,280.77 Interest: $7.57 Interest Rate Per Annum:2.65% Collection Costs: $556.98 Current Balance Due: $2,845.32 Dear Aisha I[redacted] Transworld Systems Inc. (TSI) has received your August 22, 2016 letter relating to Mr. E[redacted]'s complaint. Please be advised on November 18, 2015, TSI received a call from Jon E[redacted], at that time, the borrower agreed to enter into a $5.00 Rehabilitation program, contingent on the return of his financial documents showing that the borrower qualified for the $5.00 rehabilitation agreement. The borrower also requested to have the garnishment released. The release order was sent to the borrower's employer on November 20, 2015. TSI sent the borrower the financial documents to fill out and return on November 18, 2015, March 18, 2016, and June 14, 2016. TSI did not receive the completed financial documents until August 1, 2016, after the borrower's financial documents were reviewed it was determined that the lowest monthly rehabilitation agreement amount the borrower qualified for was for $159.00 a month. On August 4, 2016, TSI notified the borrower that his minimum payment for Rehabilitation would be $159.00 a month, at that time the borrower advised TSI that he could not afford $159.00 a month and would be sending in updated financial documents. To date, TS! has not received any qualifying rehabilitation agreement payments per the financial documents the borrower supplied on August 1, 2016. Please be advised that once the borrower has returned the financial documents, the signed rehabilitation agreement letter and has made nine qualifying payments over a 10 month period their account(s) will rehabilitate. Once the borrower's account(s) rehabilitate the remaining fees will be removed and the interest will be capitalized with the current principal balance. Please be advised that Mr. E[redacted]'s tax return offset was administered through the Treasury Offset Program. TSI has no control over the Treasury Offset Program. TSI requested and has received validation information for Mr. E[redacted]'s' accounts. Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced accounts. Please be advised that the account balance may be periodically increased due to the addition of accrued interest or other charges as provided in the agreement with the original creditor or as otherwise provided by state law. Thanking you for your cooperation, I remain, Very Truly Yours,Cathy B[redacted] Consumer Affairs-Team Lead Enclosure(s) IN THE EVENT THAT YOUR OFFICE SHOULD FORWARD THIS TO THE CONSUMER: THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE. THIS IS A COMMUNICATION FROM A DEBT COLLECTOR. CALLS TO OR FROM TRANSWORLD SYSTEMS INC. MAY BE MONITORED OR RECORDED FOR QUALITY ASSURANCE. STRICTLY CONFIDE TEAL- PROPRIETARY COMPANY INFORMATION - NOT SUBJECT TO DISCLOSURE. PAGE 2 OF 2

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was advised by Shanice A[redacted] and Savid M[redacted] that my payment of 5 dollars a month would stop any and all garnishment. I was originally told that since I HAD ALREADY SENT IN MY DOCUMENTS before last November that my payment of 5 was enrolling me in program and based on documents submitted my 5 dollars a month was what I was to pay. I have been in contact with several reps over the past year all whom jeep requesting the same documentation that was presenting to ms A[redacted] and Mr M[redacted]. I was also advised that my wage garnishment was not going to happen since first I had not been contacted by the company. They had mistaken called an attorney whom I was not working with. This mistake on the company's part result in my first loss of wages through garnishment. I have since submitted the documentation with my rental increase and now am extremely unhappy To hear that this set of documentation has been lost and cited as not received. I am willing to work with someone To settle this but keep getting a different person each time who wants me to start the process over with them. If you listen to my calls with Mr M[redacted] he even stated that he would send the stop garnishment letter To my employer which should 5 days. 14 days later I finally received the letter after several phone calls To your company. I will be happy to work with someone who does not keep losing my paperwork 
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

June 30, 2015 [redacted] Revdex.com serving Greater Cleveland 2800 Euclid Ave., 4th Floor Cleveland, OH 44115-2408 (Via Fax: 216-861-6365) Re: Transworld Systems Inc. Your Reference No.: Complainant: Our Reference No(s).  [redacted]...

[redacted]: I acknowledge receipt of the June 27, 2015 complaint for the referenced consumer. Enclosed is the validation requested by [redacted]. These materials have also been forwarded to [redacted].Further inquiries regarding the above account may be directed to Jennifer M[redacted], TSI Manager at [redacted]. Federal and state law prohibits certain methods of debt collection, and requires that we treat you fairly. If you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at www.ftc.gov; by phone at 1-877-FTC-HELP; or by mail at 600 Pennsylvania Ave., NW, Washington, DC 20580. If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov. With the supplied information, I consider this matter concluded. Please call me with any questions. Very truly yours, Cathy B[redacted] Consumer Affairs Team Lead  Enclosure(s) In the event that your office should forward this letter to the consumer: This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector. Calls to or from Transworld Systems Inc. may be monitored or recorded for quality assurance. Strictly Confidential- Proprietary Company Information - Not Subject to Disclosure.

Review: For the past couple of years this number of 480-426-9463 keeps calling my home phone. They leave a message about some debt collection. I have called them back several times and for a long time they could not find my phone number in their system. they said it might be another department. I got a call about 2 days ago and they left another message. I again called them back and the girl gave me someone's name that I had no idea who it was. I told her I didn't know that person and I was 70 yrs. old and didn't owe anybody nothing. She assured me my phone number would be taken off their list. I thanked her and said I hope so because this is harassment after this long of a time. Again today 12/5/2014 at 12:19 pm I got another call. I called the company again to ask for their company name and told the girl I was contacting the Revdex.com. She asked for my phone # so she could take it off the list and I told her no I have given it too many times and nothing is ever done about it and I am sick of these call!!Desired Settlement: Just for them to stop calling my home.