TriCounty Inn

the customer complaint form and request for refund clearly stats:note to all registered guests: it is the company policy that we cannot give out any type of refund without the consent of managementyour complaint will be forwarded to the management staff for review and investigation on the next
business daya determination of the legitimacy of your complaint will be made within working days the refund check will be sent to you within days from the date of your complaint when applicablethank you for your cooperation and we apologize for any inconvenience.the guest refused to wait for the investigation and demanded an immediate cash refund which is clearly against company policy

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]