Regarding complaint #[redacted] did have discussion with thecomplainant on Friday, 8-18-2017 in which I stated that it appearedthat no metal shavings were in the engine of the 2014 Equinox and thatif any problems would happen that the engine would be covered.Human error can happen and if damage...
would occur, we would makethe proper repairs (such as replace engine if needed). It is our beliefthat no damage occurred. If the complainant is interested in trading the2014 Equinox on another vehicle we would try to work with them,although the transaction may result in outcome different than thepresent deal.Sincerely,Philip *. D[redacted]
Regarding complaint #[redacted] did have discussion with thecomplainant on Friday, 8-18-2017 in which I stated that it appearedthat no metal shavings were in the engine of the 2014 Equinox and thatif any problems would happen that the engine would be covered.Human error can happen and if damage...
would occur, we would makethe proper repairs (such as replace engine if needed). It is our beliefthat no damage occurred. If the complainant is interested in trading the2014 Equinox on another vehicle we would try to work with them,although the transaction may result in outcome different than thepresent deal.Sincerely,Philip *. D[redacted]